Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,177 Reviews)
Rating breakdown 21,177 reviews
5 Stars
18,170
4 Stars
2,307
3 Stars
411
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,121 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Galaxy S25 Ultra
on August 19, 2025
Posted by: Sherm808
[This review was collected as part of a promotion.] Great phone. Easy to use. Much faster than the previous versions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Note 25?
on August 19, 2025
Posted by: DedenRepublic
[This review was collected as part of a promotion.] Its a great phone! idk why any one would past, gotta love AI for looking for pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera it takes great pictures
on August 19, 2025
Posted by: GinnVa
[This review was collected as part of a promotion.] I use my phone for personal, work and streaming. Keep up with family and friends. Check my emails,pay bills, Google, watch YouTube, and listen to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is AMAZING 👏 I ABSOLUTELY LOVE IT!!
on August 19, 2025
Posted by: AlwaysOnMyDevice13
[This review was collected as part of a promotion.] The Galaxy AI is soooooo Helpful and Advanced!!! This is the best phone i've ever owned.I enjoy it considerably !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Ultra
on August 19, 2025
Posted by: Sakeithj
[This review was collected as part of a promotion.] Phone has great new features. The camera takes great features and very simplistic to use. I would purchase again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love
on August 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my galaxy s25 ultra! It runs flawlessly, doesn't lag, and the long battery life means I can play my games , talk, and have my daily use of it and only have to charge it once every couple of days. Love the stylus and the Galaxy AI learns from you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buy a S24 Ultra or wait for the S26Ultra
on August 20, 2025
Posted by: RobDonTheMove
[This review was collected as part of a promotion.] I'm not crazy about this phone. The right margin of the phone is slow to nonreactive at times. I use the stylus all the time, fingers too big. The weight is okay. The phone speaker volume is sub par. No, it isn't loud as I expected and I use a hearing aid. It is slow in the processing. Not everyone will notice but I do. I traded a S21 Ultra for this. The only AI I like is the one in Google Messages. I've been trading theories concerning Earth Science, Space Science, a bit of Geology, and a wee bit of Anthropology. Answers rendered are spot on and the AI hasn't had an issue with any of my questions and i'm a lay person. Answers were of such a college level person can work with or a high school person, I suspect. Phone connections have been okay. No abnormal number of signal drops. YouTube, Netflix, Tubi, and other programs play splendidly without a lot of unnecessary buffering. Common programs seem to integrate without issues. The camera is okay although the controls are clunky. They take a bit getting used to. Camera range is nice as well as the camera is fairly quick to take photos. I'm not a picture taker per se but I do snap one every now and then. I am pretty satisfied with photo color. This phone works nicely when mirroring to a TV set. I use LG. My Galaxy Tab S8 Ultra 5G talks to this phone with minimum errors and seamlessly works well when tethered by way of WiFi or Bluetooth. There are 3 side buttons which are hard to press. I mean hard. The stylus is too sensitive.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hey RobDonTheMove, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are happy to hear that you are finding the usage of Galaxy AI to be helpful for answering questions about a range of topics, and that you are enjoying the camera when you do want to take a photo or video. We have provided links to a few articles to help you maximize the speed of your device, and discover the advanced audio settings for your device. We have also provided a link to the Samsung Support Team to offer assistance with the display not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is da bomb !!!
on August 20, 2025
Posted by: Partscounter
[This review was collected as part of a promotion.] Phone works flawlessly AI is very good and easy to use AND THE CAMERA...WOW
Value
5
Written by a customer while visiting Samsung US