Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,305 Reviews)
Rating breakdown 28,305 reviews
5 Stars
24,275
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great phones but expensive
on August 5, 2025
Posted by: Frownphones
[This review was collected as part of a promotion.] I have always had good experiences with Galaxy series phones over the years. I did have connection problems with my previous phone but it could not be fixed. I also had to disable AI on this phone as it is listening to everything all the time. Not private conversations or in an important meeting, I don't need my phone trying to set alarms or change settings by itself. The camera is wonderful and takes great pictures even at night. The cost is about double what you can pay for a laptop. And this amount of money you have to invest every couple of years instead of a computer lasting 7 or 8 years.
Value
4
Written by a customer while visiting Samsung US
Posted by: Vincent
Verified Purchase:Yes
Yes I am Loving my Brand New Samsung Galaxy S25 ultra 512GB unlocked Phone. (*Salesman Roy*) was extremely excited about assisting me with the purchase/transfers files/pictures/musics.of my old Samsung Galaxy Note: 8 to Samsung Galaxy S25 ultra. I am learning/new features to this remarkable phone. Awesome!
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: Power Meets Precision
on August 5, 2025
Posted by: Samdasoo670
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a few weeks now and it honestly feels like stepping into the future. Galaxy AI is a total game-changer—Live Translate during calls is wild, and the writing assist makes my emails and texts look way more polished without sounding robotic. The camera is insane, especially with the AI-based editing tools that clean up photos effortlessly. Battery life easily lasts all day, even with heavy use. The screen? Absolutely stunning. Samsung seriously nailed the balance between power, usability, and intelligence. It’s not just a phone—it’s like having a smart assistant in your pocket that actually understands you. Totally worth the upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features
on August 5, 2025
Posted by: Dadsphone18
[This review was collected as part of a promotion.] My phone has been my go to for everything. The charging is outstanding, it charges quick. The quality of the sound is great. My phone has been my mini computer away from my computer. I feel as if I have two computers but one is a phone. Will or would I exchange my phone? No because I can handle this phone with one hand. I am very happy with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durability, reliability, simplicity
on August 5, 2025
Posted by: Project062
[This review was collected as part of a promotion.] Well for one i have an S23Ultra and I'm upgrading. The S23 was simple, easy, and reliable to use. So upgrading i know its going to be an easy cake walk to own it and use it. 10/10 would buy again -IGN probably.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on August 5, 2025
Posted by: Nate32tj
[This review was collected as part of a promotion.] Great phone , screen is amazing and camera is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 5, 2025
Posted by: Wildwulfie
[This review was collected as part of a promotion.] This product is amazing I cant believe how fast and smooth everything works. The ai is so helpfully when conducting tasks.daily. my life has gotten so much easier that I dont have to stress about things as hard since I know I got a phone that will handle anything. I spend alot of time on my phone for.work and it just does so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best phone I've ever had
on August 5, 2025
Posted by: Sanders0408
[This review was collected as part of a promotion.] Galaxy AI is an awesome program. I absolutely love the help it provides with navigating my new phone.
Value
5
Written by a customer while visiting Samsung US