Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,973 Reviews)
Open Ratings Snapshot
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great features
on May 30, 2026
Posted by: Strange5
[This review was collected as part of a promotion.] Are you galaxy AI on this device for work and school. I\nAlso , watch a lot of movies and netflix on here.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beast of a device.
on May 30, 2026
Posted by: CorHester
[This review was collected as part of a promotion.] One thing about the galaxy s 25 ultra;
You will never have a cracked screen. I don't know what kind of gorilla glass they're using for this device, but it is tough!! The most durable device I've ever had. I love the Galaxy AI features that the new UI 8.5 software update has ushered in. Because I utilize my cameras I am able to alter the pictures I take with ease and I'm able to be more creative with my images.
Overall the Samsung Galaxy S 25 ultra is a solid device in so many ways, and I am looking forward to future Galaxy devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone especially the zoom features!
on May 29, 2026
Posted by: BlueBerryBear
[This review was collected as part of a promotion.] I use my s25 ultra for personal and school use. I love using it for concerts. The zoom is impeccable. Despite being far away from the stage, my phone can zoom in to view the stage more clearly and I love that about this phone. I've also used Galaxy AI a few times mostly for picture editing. I love that there is a feature to get rid of unnecessary things in my phones and Galaxy AI just does such a great job at taking things and also keeping the picture still looking great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S25 Ultra experience is incredible.
on May 29, 2026
Posted by: Jersa007
[This review was collected as part of a promotion.] "The perfect balance between hardware and software. The AI features on the S25 Ultra truly make my daily tasks easier. Great job, Samsung! 🙌"
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Elegant sleek and upscale at a decent price.
on May 29, 2026
Posted by: Cherokeewoman
[This review was collected as part of a promotion.] The best phone I've had yet!
And I've gone through a little of phones. But im totally satisfied with this one. Its just beautiful!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing and I love using it every
on May 29, 2026
Posted by: Beatles
[This review was collected as part of a promotion.] I love my Samsung. It's a great phone I use it for my banking for my web design for my company. I use it for everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on May 29, 2026
Posted by: HouseofDripp
[This review was collected as part of a promotion.] Galaxy AI Samsung 25S ultra, has everything that I need in a phone. The assistant AI helps with important reports and daily task, to help organize and plan my day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can not have a better phone.
on May 29, 2026
Posted by: Anthony
[This review was collected as part of a promotion.] No other phone can compare to Samsung no matter what anyone will say.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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