Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,309 Reviews)
Rating breakdown 28,309 reviews
5 Stars
24,279
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Overall operations
on August 10, 2025
Posted by: PJSteele
[This review was collected as part of a promotion.] I have personally had a Samsung Galaxy for almost 15 years. I try my hardest to debate and debunk anyone who tries to tell me that any other mobile is better than my Samsung. There just isn't any comparison. The Samsung S25 Ultra is head and shoulders above the rest, from the Galaxy AI features to the smooth operating system, to the sleek design and out-of-this-world camera. I use my Samsung for absolutely everything: gaming, streaming movies, making home videos, and capturing the moments in my life that I can keep on my Samsung with the enormous storage space, so I don't have to worry about deleting any of it. I will put my Samsung up against any other mobile device on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive Phone
on August 10, 2025
Posted by: ghartz70
[This review was collected as part of a promotion.] I am very satisfied with the Samsung Galaxy S25 Ultra phone.
Samsung has done a fantastic job incorporating Galaxy AI into the design and functionality!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on August 10, 2025
Posted by: Chelavilla
[This review was collected as part of a promotion.] I've been testing out new features and I'm amazed at all the things Galaxy AI can do. It's so easy to use for photo editing and notes, which helps me at work and school. The phone runs so smoothly and my battery lasts all day, I love it!
Value
5
Written by a customer while visiting Samsung US
Posted by: Emmy
Verified Purchase:Yes
This phone is too tier with amazing new features. I am very happy about my purchase! Id recommend it to anyone
Written by a customer while visiting Samsung US
Customer Rating
5
This device is very good and easily accessible.
on August 10, 2025
Posted by: Ugobest
[This review was collected as part of a promotion.] Galaxy Ai is an enabling tool which helps me whenever I needed help in completing a task.
I use my phone for streaming and photography among other things like calls.
I am still discovering some other features as some people would say smartphones are smarter than humans.
I use my phone for streaming and photography among other things like calls.
I am still discovering some other features as some people would say smartphones are smarter than humans.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge Upgrade
on August 10, 2025
Posted by: Sdem3504
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a few weeks now, and it’s easily the best phone I’ve owned. The titanium build feels super premium, and the display is absolutely stunning—bright, sharp, and smooth. Performance is lightning fast, and the battery easily lasts me all day. The new ultra-wide camera takes incredibly detailed shots, and the Galaxy AI tools like Generative Edit and Audio Eraser are surprisingly useful. I also love the personalized “Now Brief” updates on the lock screen. Plus, knowing I’ll get software updates for 7 years makes this feel like a smart long-term investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Operatir
on August 10, 2025
Posted by: Jaydogg
[This review was collected as part of a promotion.] The S25 Ultra is a lot like the S24 Ultra when it comes to size, camera and battery life. Glides like water on Teflon when switching screens, swipes and images. I love the ability to use my S pen to snap pictures. Makes tight spaces easier to see and with the quality of the images I can zoom in on the picture to read numbers and designations. The Galaxy AI is working on me. Refused to use it at first, but Galaxy AI has made it easy, productive and fun to use.
Overall it's a great phone with Gemini Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for mobile gaming
on August 10, 2025
Posted by: Gameiac
[This review was collected as part of a promotion.] I absolutely love my Samsung galaxy s25 ultra. I play mobile games all the time, this phone never let's me down. Great signal strength, with fast processing for a phone. Screen size is a huge plus, the high quality cameras allows me to post the best pictures to my social media. Survival rating 5 stars since I've dropped it a million times and she's still kicking with my cracks.
Value
4
Written by a customer while visiting Samsung US