Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,311 Reviews)
Rating breakdown 28,311 reviews
5 Stars
24,280
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great upgrade!
on August 11, 2025
Posted by: Bobberboy11
[This review was collected as part of a promotion.] Great performance, very lightweight and dependable. This is the first phone to invent me to start trying Galaxy Ai and so far so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone - Mini computer
on August 11, 2025
Posted by: Samsungclub
[This review was collected as part of a promotion.] I have been using Samsung phones for very long time. The phone quality is top notch. Additionally every upgrade on the phone always got new features that helps user alot. For example when upgraded my phone to Samsung s25, the updated AI version was awesome. It removed the barrier to communicate from english speaker conversion to other supported language on the active call. Overall I am happy with Samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
⭐️⭐️⭐️⭐️⭐️ A True Leap Into the Future
on August 11, 2025
Posted by: JDL101
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for a few weeks now, and it's hands down the most impressive smartphone I've ever owned. Samsung has taken everything great about previous models and supercharged it with next-level AI capabilities.
First off, the AI-powered camera is just phenomenal. Whether I’m taking low-light shots, portraits, or zooming in from insane distances, the phone automatically optimizes every setting to deliver stunning, professional-quality photos. The new AI Video Stabilization makes handheld footage look like it was shot on a gimbal. It's unreal.
The AI personal assistant is smarter and more intuitive than ever. It anticipates my needs throughout the day — from suggesting calendar changes based on traffic to auto-organizing my emails and texts by priority. It even drafts responses for me using my writing style!
Battery life is another area where AI shines. The phone learns my usage patterns and adjusts performance to maximize battery efficiency. I can easily get a day and a half of solid use without needing to charge.
The on-device AI translation and live transcription features are also incredibly useful, especially for work and travel. It's like having a real-time translator.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best so far
on August 11, 2025
Posted by: TopCat73
[This review was collected as part of a promotion.] Uce only ever owned Samsung & Samsung Galaxy products. Every time I update, it just keeps getting better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far, so good
on August 11, 2025
Posted by: Niciaaa
[This review was collected as part of a promotion.] So far this phone is great for streaming my movies and videos, as well as my music. I'm glad I stuck with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features and camera
on August 11, 2025
Posted by: Bnordenngc
[This review was collected as part of a promotion.] This phone is great. Paired with Galaxy AI it is fast and smart.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best quality and design and super fast, I lov
on August 11, 2025
Posted by: Vicvox83
[This review was collected as part of a promotion.] This galaxy is very satisfied, AI is very good helping so much and everything, translate, fix pictures and help for everything, camara I loved and design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Phone
on August 11, 2025
Posted by: JDD1322
[This review was collected as part of a promotion.] I do love the S25 ultra. I've only had it for a few months so I'm still learning about the added features. As far as using AI, I use it on some apps, especially with the voice to text for responding to text messages on my new watch Ultra, but I'm still on the fence about using AI because it seems like they want to try it free first then charge you to use it. My biggest complaint is when Samsung goes updates that change my settings!
Value
4
Written by a customer while visiting Samsung US