Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,773 Reviews)
Rating breakdown 21,773 reviews
5 Stars
18,679
4 Stars
2,372
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I'm obsessed with the customization!
on August 19, 2025
Posted by: Tlexayyy
[This review was collected as part of a promotion.] I am truly blown away by the Samsung S25 Ultra. From the moment I started using it, I could tell this phone was something special. The customization features are incredible, allowing me to make the device feel uniquely mine, which is perfect for someone who loves creativity and personal expression.
Because I rely on my phone all day for work, it’s important to have a device that isn’t just reliable, but also enjoyable to use — and the S25 Ultra delivers on both fronts. The performance is smooth, the design feels premium, and every detail feels well thought out.
But what really sets this phone apart for me is the camera. The quality is outstanding. As a first-time mom, capturing memories means everything, and this phone ensures that not a single moment is missed. Every photo feels professional and crystal clear, which gives me peace of mind knowing I’ll always have those memories preserved.
Overall, the Samsung S25 Ultra has exceeded my expectations in every way. It’s more than just a phone — it’s a daily essential that brings both practicality and joy. I can confidently say I won’t be straying from Samsung anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra camera 10/10
on August 19, 2025
Posted by: Kandiiduke
[This review was collected as part of a promotion.] I have had this for months now and I must say the camera is top tier. The pictures are crystal clear. Good for socal media content.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 19, 2025
Posted by: Soulrocket0199
[This review was collected as part of a promotion.] Great features, the camera is amazong with ghe telescopic lense and dogital zoom, the macro mode is also amazing. The stylus is great if i want to draw and for using keyboard. The galaxy ai is also very helpful. The qhd resolution screen in addition to high proccessing is amazing for gaming. The phone is also very tough. I have dropped it alot and you cant even tell, all around the perfect phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Unable to turn off 5G+.
on August 19, 2025
Posted by: Sdimat24
[This review was collected as part of a promotion.] Do not know if it is the phone or AT&T service but the 5G+ is just terrible. Turned to Galaxi AI for help but nothing there.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hi there Sdimat24, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important your phone is to you every day, and wanting specific functionality and customization. We have provided a link to an article to help you explore all connection options available for your device. We have also shared a link to the Samsung Support Team if you have questions, or continue to experience any frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest device I've ever owned
on August 19, 2025
Posted by: Omacsauce
[This review was collected as part of a promotion.] This device hands down as made me more productive than I've ever been. Between personal use and work this is truly an asset in my pocket. The Ai capabilities are so intuitive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is a game changer!
on August 19, 2025
Posted by: Zybare
[This review was collected as part of a promotion.] Galaxy AI and real-time translate is amazing! Didn't really know how this would work based on the reviews and teasers, but I'm happy to report it works amazingly well.
There's a bit of latency, as is to be expected, but it works as advertised. Battery life is pretty good, although longer battery life would always be a welcome improvement. I still get almost two full days on one charge and I use my phone regularly. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest machine I've ever owned.
on August 19, 2025
Posted by: Gbabyphilly
[This review was collected as part of a promotion.] Moved to the ultra after being in a base model s21. This feels like it's already in tune with me. Galaxy AI infused into the now brief in the morning is amazing. Quick review of news, weather and my energy score with perfect music suggestions to start my day. Battery life is unreal! Literally goes for 24 hours on regular use. Never need to charge in the course of a day. Camera is kinda insane. The processing in low light is pure sorcery. Like how does it find those details? Still learning how to use the s pen for things beyond circle to search and erasing things from picture backgrounds. But those features are cool enough for me to use the s pen for. Wanted a fold 7 but the specs on this thing were too good to pass up. Loving my ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Epic phone
on August 19, 2025
Posted by: LuckyJon12
[This review was collected as part of a promotion.] I have always been a fan of the Note series and I am glad they decided to better them with the Ultra edition. The phone is the best I have so far in their line up.
Everything about it is great. The camera, design, specs, etc.
Everything about it is great. The camera, design, specs, etc.
Value
5
Written by a customer while visiting Samsung US