Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,312 Reviews)
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Clear Screen, Fast Phone, All-Day Power
on August 15, 2025
Posted by: HyperELITE
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an absolute powerhouse. I use it all day for work with DoorDash and Uber Eats, streaming NFL games, and gaming on the go - and the battery still lasts well into the night. The camera is stunning, capturing crisp, pro-quality shots whether I'm photographing the mountains or quick food pics for work. Galaxy Al has been a huge time-saver, letting me edit photos, summarize articles, and translate text in seconds. The new anti-reflective coating is a game-changer, making the massive display easy to see even in bright California sun. Combined with its blazing speed, gorgeous design, and rock-solid reliability, the S25 Ultra isn't just my phone - it's the ultimate all-in-one device for work, entertainment, and everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very buggy
on August 15, 2025
Posted by: Nookoneman75
[This review was collected as part of a promotion.] The Galaxy AI seems to slow the phone down quite a bit and leaves it unresponsive all the time requiring a reboot to use the phone. I have since quit engaging with the Galaxy AI and still it's very buggy and frustrating to use. I should have stuck with the S24 ultra.
Value
4
Written by a customer while visiting Samsung US
Posted by: Lstu
from Pdx
Expertise:Intermediate
Verified Purchase:Yes
Great piece of equipment. Wife love's it...........
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most innovative product I've ever seen
on August 15, 2025
Posted by: CheeseMan
[This review was collected as part of a promotion.] The Galaxy AI feature is the first ever in built AI feature in a phone and it includes a wide array of options such as advanced video editing,text analysis,and even circle to search which allows you to figure out or find out whatever is on your screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crazy fast and the camera is insane
on August 15, 2025
Posted by: SamsungMaxi
[This review was collected as part of a promotion.] The S25 Ultra has been a game changer for me. It’s crazy fast... apps open instantly, multitasking never slows it down, and Galaxy AI actually makes life easier with things like quick photo edits and translations. The camera is next level, it takes super clear shots in any lighting and smooth, steady videos. The screen is bright and sharp, perfect for streaming, gaming, or just scrolling. Battery easily lasts me all day even with heavy use, and the build feels solid and premium. Honestly, it does everything I need for work, entertainment, and everyday life without breaking a sweat.
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Hey there SamsungMaxi, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We are absolutely thrilled to hear that you are loving the usage of your device, finding it lightning fast, and the camera being so amazing with the addition of Galaxy AI for capturing all of your life moments with ease. We have shared a link to the Samsung Support Team if any questions ever come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great camera feature
on August 15, 2025
Posted by: Callmeking
[This review was collected as part of a promotion.] The device's imaging capabilities offer an exceptional user experience for photography enthusiasts. Its advanced technology provides clear and vibrant images in various lighting conditions. Furthermore, it boasts a sophisticated system for image stabilization, ensuring sharp and steady shots. The device's user interface is intuitive, making it easy to navigate its diverse features. Ultimately, it presents a compelling option for those seeking high-quality photographic results.
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Hi there Callmeking, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving using your new device, and finding it so easy to navigate and intuitive to use. We have shared a link to the complete manual for your device to hlep you discover additional features like Galaxy AI, and to the Samsung Support Team to assist you if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on August 15, 2025
Posted by: Eric02
[This review was collected as part of a promotion.] Does everything I need it to do. Works well. Overall great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great all in one device
on August 15, 2025
Posted by: Cookman798
[This review was collected as part of a promotion.] I love my phone overall but I don't really see a huge difference in features from my s22 ultra to my s25 ultra. In fact my front camera almost seems to be defective. It's not clear and takes less efficient pictures than my s22 did.. I didn't want to take a check getting a warranty exchange because that phone could be even worse.
Value
4
Written by a customer while visiting Samsung US