Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,122 Reviews)
Rating breakdown 22,122 reviews
5 Stars
18,972
4 Stars
2,420
3 Stars
431
2 Stars
135
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,305)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Product rated 4.2
on August 6, 2025
Posted by: Baekd0hwa
[This review was collected as part of a promotion.] My device is for personal use and is overall great. The AI assist in daily life is very handy, I am not a very techy person but with the use of my Galaxy AI I'm able to navigate my phone splendidly. With the use of bixby I do thing without even laying a hand on my phone. It's made life for me very comfortable. I'm also an unsteady gamer, I game sometimes for fun and with my device there is no lagging and I also have great connection, it's taking gaming to a whole new level for me seeing as my previous device was an s20 FE. I am also a movie enthusiast and i watch movies alot, so being able to watch alot of movies without having to have my phone constantly plugged in is also a very huge advantage for me, the battery capacity is wonderful so much so I dont worry about having a cable on my person at all times. When choosing a phone to buy I also took into consideration the design which made me ultimately pick this phone, it's width is the perfect length, not too wide as the s24 which is harder to use with one hand and not as slim and the flip 6 with was a bit too slim for my liking. The size of this phone is perfect. Same as the others, I also like the camera placements. They have a mature and calm feel to it, nothing too flashily.
One feature of the S25 that I particularly love is the interpreter, as someone who works in a place with a lot of diverse people, communicating has never been easier, The feature also being in the panel contributes to making it easier.
One feature of the S25 that I particularly love is the interpreter, as someone who works in a place with a lot of diverse people, communicating has never been easier, The feature also being in the panel contributes to making it easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone!love!
on August 6, 2025
Posted by: Lesliered
[This review was collected as part of a promotion.] I love th sleek big design best phone I've ever owned
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
excellent phone
on August 6, 2025
Posted by: Mido2025
[This review was collected as part of a promotion.] Galaxy S25 Ultra هو هاتف رائد متكامل يجمع بين الأداء القوي، شاشة رائعة، كاميرات متطورة، وطبقة متقدمة من الحماية. أدوات الذكاء الاصطناعي تعزز تجربة الاستخدام بشكل كبير، وتجعله الخيار الأعلى ضمن أجهزة الأندرويد لصيف 2025.
لكن إذا كانت الميزانية مهمة بالنسبة لك أو كنت تستغني بسهولة عن بعض الميزات مثل البلوتوث في القلم، فقد تفضل التوجه إلى نماذج أخرى أو انتظار عروض مستقبلية
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI performance is very good
on August 6, 2025
Posted by: Raj01401
[This review was collected as part of a promotion.] AI is working fine and very good quality pictures with 200MP camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is better than z fold 7
on August 6, 2025
Posted by: Frederick
[This review was collected as part of a promotion.] This product is better than z fold 7 because one of the main SPen period
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on August 6, 2025
Posted by: BoozusNewyorkus
[This review was collected as part of a promotion.] Ive had samsung phones since the Galaxy Note 20 5G, and I love this phone! The camera is great, and really came in clutch for my wedding, the video quality is solid, and Gemini & Galaxi AI features are incredibly useful! 10/10 phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on August 6, 2025
Posted by: GalaxyLife
[This review was collected as part of a promotion.] This phone is a beast. Fast, powerful, and flawless. Best display and processor out there. Beats out prior generations and the competition without question. Display is beyond expectations and has never seen a scratch despite heavy pocket carry. Amazing sound quality! Best integration with my full Galazy line up of devices seamlessly.
Room for improvement:
- Bluetooth SPen lost out with this generation, but device certainly seems set up to support if this feature is unlocked with an available SPen option.
- Bluetooth SPen lost out with this generation, but device certainly seems set up to support if this feature is unlocked with an available SPen option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fingerprint is worst among past Galaxy
on August 6, 2025
Posted by: BHong
Phone's functionality is best of its class but fingerprint sensor the worst as compared to previous galaxy generations. At first I thought the problem was from screen protector but I went through 3 different high ratings brands with no helps. Never experience anything like this before with a Samsung Galaxy before but with my current S25 Ultra. Even without a screen protector, very often I need minimum 2 attempts for fingerprint to work unlocking phones and apps. With screen protector on, there are no hopes or unexpectedly sporadic even with setting "touch sensitivity" On. Yes again, I am a fan of Galaxy phones over the years, never seen anything like this before. Yes a bit let down but in hope of with next software update would improve it.
Response from Samsung USBy R&R Team, August 7, 2025
Hey BHong, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the usage of your device, and we would love to help you the fingerprint reader of you mention causing frustration. We have provided a link below to a troubleshooting guide to assist you at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your phone. Thank youf or being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US