Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,332 Reviews)
Rating breakdown 28,332 reviews
5 Stars
24,297
4 Stars
3,149
3 Stars
543
2 Stars
159
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Awesomeness
on August 23, 2025
Posted by: Grantsfree25
[This review was collected as part of a promotion.] I love this phone ...hands down the best phone ive ever had , and the galaxy ai is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device but lags some
on August 23, 2025
Posted by: Gadawg
[This review was collected as part of a promotion.] I have been an owner of S series since very beginning, and this model definitely lives up to the legacy! Amazing phone, display is phenomenal. The camera takes crisp clear photos in any light, speed, or distance. The only issue I have is some latency when running alot of memory programs at same time. Otherwise no complaints.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on August 23, 2025
Posted by: Sanctified
[This review was collected as part of a promotion.] Galaxy AI makes everything seamless and smooth; it's a great feature. Gaming is smooth, and multitasking is great. It's a great device and is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 23, 2025
Posted by: Bi11yEB0
[This review was collected as part of a promotion.] Galaxy AI is the best AI I saw on smartphone untili now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 23, 2025
Posted by: nb613709
[This review was collected as part of a promotion.] I love my S25 Ultra! It has some great features, including Galaxy AI. Galaxy AI comes in very handy, especially when it comes to searching for things or editing photos and videos. The camera on here is also amazing! I love using the 100X space zoom to get breathtaking pictures of the moon. I also use the 200MP lense to get beautiful pictures of everything from the sky to my family. There are a couple issues such as the screen randomly shutting off or being able to interact with an app that is under the one I'm currently using....just some small things. Other than that, I'm happy with my Samsung Galaxy S25 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung phone
on August 23, 2025
Posted by: Rumi1919
[This review was collected as part of a promotion.] The phone itself is absolutely phenomenal, the camera is topnotch and I truly enjoy the magnificent photos I can take. The reason why I'm leaving 1 star is due to whatever Samsung decided to do with the updates. It's absolutely ruined the speed, the efficiency, pretty every feature fails due to whatever they did. Truly upset by it
Value
1
Response from Samsung USBy R&R Team, August 26, 2025
Hello Rum1919, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We know how important your phone is to you, and we are happy to hear you were so initally pleased with the usage of your device. We have shared a link directly to the Samsung Support Team to assist you with the ways the recent update to your software has impacted your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The product is everything
on August 23, 2025
Posted by: DJGalaxy
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra represents the pinnacle of smartphone innovation, combining cutting-edge technology with elegant design. Its stunning 6.8-inch Dynamic AMOLED display delivers breathtaking visuals with vibrant colors and sharp detail. The advanced camera system captures professional-quality photos and videos, making every shot a masterpiece. With its powerful processor, multitasking becomes effortless, whether you're gaming, streaming, or working on-the-go. The S Pen integration offers unparalleled productivity, perfect for note-taking and creative tasks. Premium materials and refined aesthetics make it a true flagship device. Long-lasting battery life ensures you stay connected all day. The S25 Ultra isn't just a phone – it's your gateway to endless possibilities, creativity, and seamless digital experiences that enhance every aspect of your daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone surpassed my expectations.
on August 23, 2025
Posted by: HappyCamper
[This review was collected as part of a promotion.] I use this device for everything. Its as good as a laptop. Its very fast and powerful. Every aspect of this phone is absolutely amazing.
Value
5
Written by a customer while visiting Samsung US