Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
1
Big fan , But disappointed
on June 4, 2026
Posted by: ThaTruth
[This review was collected as part of a promotion.] Originally had to ask 23, liked it a lot. After a unusual incident, I continuously try to resolve an issue. Is she stem down for months I decided to\nMake it purchase the S25 and low major the same issue.I wish I could into a more, but\nThese happen sometimes tell you get out of my guess.
Value
1
Response from Samsung USBy R&R Team, June 4, 2026
Hello ThaTruth, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how valuable your device is to you every day for a range of tasks, and how frustrating it can be when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team to assist you through chat to determine the root cause of your frustration and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance and Battery Life
on June 4, 2026
Posted by: TechExplorer15
[This review was collected as part of a promotion.] I have been using this device every day for work, streaming, social media, and photography, and it has exceeded my expectations. The display is bright and sharp, making videos and games look amazing. Battery life easily lasts through a full day of use, and the overall performance is fast and responsive.
One of my favorite features is Galaxy AI, which makes everyday tasks more convenient and improves the overall user experience. The camera system takes detailed photos in different lighting conditions, and the device feels premium and well-built.
After several weeks of use, I am very satisfied with its reliability, performance, and features. I would recommend this device to anyone looking for a powerful smartphone with excellent battery life and a great camera.
One of my favorite features is Galaxy AI, which makes everyday tasks more convenient and improves the overall user experience. The camera system takes detailed photos in different lighting conditions, and the device feels premium and well-built.
After several weeks of use, I am very satisfied with its reliability, performance, and features. I would recommend this device to anyone looking for a powerful smartphone with excellent battery life and a great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on June 4, 2026
Posted by: SHAMPTO
[This review was collected as part of a promotion.] I absolutely love this phone
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small laptop with AI integrated
on June 4, 2026
Posted by: Jung1040
[This review was collected as part of a promotion.] Any time any place, with my S25 Ultra, I don’t need any devices to work else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 4, 2026
Posted by: Msladybean
[This review was collected as part of a promotion.] Great phone honestly. I love having my samsung phones for years, still working as great as the day I got them (:.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 3, 2026
Posted by: Bobboloo
[This review was collected as part of a promotion.] Handles all my needs perfectly. And very easy tobuse
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 3, 2026
Posted by: Sorsrsnyxx
[This review was collected as part of a promotion.] The phone is great for its pen features. You can draw, edit, sign and write with it.
It syncs easily to all of your smart devices, and Galaxy AI is fun and useful. AI is quickly becoming a helpful feature in many smart platforms whether you are composing a text or removing unwanted features from an image
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing is BETTER
on June 3, 2026
Posted by: TKINNS
[This review was collected as part of a promotion.] If you want an excellent 👌 smooth features 👌 and slick looking 👌 then this phone is for you 😉
Value
5
Written by a customer while visiting Samsung US