Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,972 Reviews)
Open Ratings Snapshot
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Great Phone
on June 4, 2026
Posted by: ShakiaChanel
[This review was collected as part of a promotion.] Every single phone that I've had has been a Galaxy phone. They are my absolute favorite. I always upgrade to the next phone. I love the s25 ultra even though the s26 is out I haven't felt the need to upgrade this phone. Galaxy AI feature is incredible! Currently my only issue is that I lost the stylist for my phone and I can't replace it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on June 4, 2026
Posted by: Merknlerp
[This review was collected as part of a promotion.] This phone is dope. The camera is second to none. I use it for work every day and the pictures are crisp and clear. The Galaxy AI works extremely well. I use it to summarize documents for work and it hasn't let me down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ive been with samsung all my life and I love the p
on June 4, 2026
Posted by: Superman297
[This review was collected as part of a promotion.] When I was going through phones back then samsung was my go to because its good at saving my info I dont have lags I dont get bugs its been an improvement through the years I love samsung always will; love the team love the support they show us they listen to the fans ! Will be samsung till I die ! 💯❤️ you guys have saved me through my years ! Keep improving and moving!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite
on June 4, 2026
Posted by: Kertea
[This review was collected as part of a promotion.] I use my Samsung device every day for streaming shows, managing work emails, and keeping up with family. Galaxy AI has been a huge help with writing messages and summarizing notes quickly. The camera quality and battery life make this my go-to device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is the best phone in the world in all aspects o
on June 4, 2026
Posted by: Samchung00
[This review was collected as part of a promotion.] Its functions are great and make my life easier with so many functions and tools you can do anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The galaxy s25 ultra is a great phone.
on June 4, 2026
Posted by: UtraLove
[This review was collected as part of a promotion.] I love my device. It's great for streaming, gaming, and galaxy ai is very helpful. The camera quality of this phone is really good, I could probably make movies with it. I definitely recommend this device to anyone looking for a Samsung device. The galaxy s25 ultra is the best phone I've had so far. 10 stars!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very durable phone.
on June 4, 2026
Posted by: Mike247
[This review was collected as part of a promotion.] Best camera out there. Love all the features. Beyond happy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy
on June 4, 2026
Posted by: RoBarWilli275
[This review was collected as part of a promotion.] Samsung is the way to go! My S25 Ultra is fantastic! I use it personally and professionally as the storage is enough to handle both. Galaxy has the best camera capabilities and my S25 does not let me down. The stylus is sensitive and tucks away nicely. I have dropped my phone several times and it has never faultered. The screen is big with great color and I have not had any issues with streaming or downloading nor do I have any complaints of the speed. I have had my Galaxy for 6 months and I am still finding hidden gem features on this phone. It is an awesome phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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