Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Me ha encantado. Recomendable
on June 4, 2026
Posted by: Nxon2000
[This review was collected as part of a promotion.] "Hello! I wanted to share my review about my Samsung device and how it has completely transformed my daily routine. What stands out most is undoubtedly Galaxy AI; artificial intelligence functions really influence my daily life. I use it constantly to optimize my time, organize my tasks, and automate processes that used to take more steps. In addition to improving my daily productivity, the performance of the Samsung ecosystem is excellent for entertainment and other everyday activities. In total, it is a product that has become indispensable to me."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product functions very well. Easy to use .
on June 4, 2026
Posted by: Butters
[This review was collected as part of a promotion.] This phone is great functionable, easy to use the a I.Software makes it fun and entertaining.And I like all the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bring back sd cards
on June 4, 2026
Posted by: Bringback
[This review was collected as part of a promotion.] Galaxy ai should be banned forever ai is a name on society
Value
3
Response from Samsung USBy R&R Team, June 5, 2026
Hi there Bringback, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know our customers have different needs and wants from their chosen device. We have provided a link to the complete manual to help you disable any features you are not wanting to integrate in to your usage. We have also shared a link to the Samsung Support Team to assist you if you are finding the storage of your device to be insufficient for your needs. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I Want in a Smartphone
on June 4, 2026
Posted by: Ultrafan54
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for a few months now, and honestly, it's the best phone I've ever had. The screen looks amazing, it's bright, sharp, and great whether I'm getting work done, watching videos, or just scrolling through social media. The battery life has also been really impressive and easily lasts me through a full day, even with heavy use.
The camera system is outstanding. Photos are detailed and vibrant in a variety of lighting conditions, and the zoom capabilities continue to impress me. The performance is fast and responsive, even when multitasking between several apps.
One of my favorite features is Galaxy AI. The AI tools are genuinely useful and help save time with tasks like writing assistance, photo editing, and searching for information. These features feel practical rather than gimmicky and have become part of my daily routine.
As someone who uses their phone for both work and personal life, the Galaxy S25 Ultra handles everything I throw at it with ease. Samsung has created a powerful, polished device that delivers a premium experience in every area. I would highly recommend it to anyone looking for a top-tier smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the the S25 Ultra. It's like a handheld PC.
on June 4, 2026
Posted by: BlessedNanaX2
[This review was collected as part of a promotion.] Galaxy AI i am still trying to learn but so far so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fire device
on June 4, 2026
Posted by: Sargento67
[This review was collected as part of a promotion.] The Galaxy S25 is amazingly fas device. The interactive AI (Gemini assistant) has been an amazing help to my daily tasks, making everything easier and faster to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on June 4, 2026
Posted by: LittleMomma81
[This review was collected as part of a promotion.] I use my phone as a normal users. I dont need anything fancy, but just want it to work at all times. This phone has done just that! The Galaxy AI on it has been very useful as well. Getting me information or cleaning up pictures that I have taken with one click. I do love the galaxy phones!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 4, 2026
Posted by: RIO1116
[This review was collected as part of a promotion.] I mainly wanted this phone for the camera quality, and it didn't disappoint. It takes crisp pictures and videos.
The battery life is amazing. I can go all day without a charge. Very pleased with thia phone and glad I upgrated.
The battery life is amazing. I can go all day without a charge. Very pleased with thia phone and glad I upgrated.
Value
5
Written by a customer while visiting Samsung US