Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,972 Reviews)
Open Ratings Snapshot
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Awesome phone compared to recent one
on June 6, 2026
Posted by: Neicee
[This review was collected as part of a promotion.] The Ai is awesome just love my new phone camera seems better also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like this phone and, it's capabilities
on June 6, 2026
Posted by: FLB2278
[This review was collected as part of a promotion.] With the advanced features and capabilities of the galaxy a.i. editing and playing around with photos is a blast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Favorite Phone
on June 6, 2026
Posted by: Mark19601
[This review was collected as part of a promotion.] I am not a power user, but this phone does everything I want. Big screen is perfect for games. I like taking notes with the stylist. I have never cracked the screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love My Phone
on June 6, 2026
Posted by: alex4ever0925
[This review was collected as part of a promotion.] I've had a lot of phones in the past, but I love this phone. This phone has such versatility. It's not just a phone, it has the S. Pen with it, which makes it ergonomically much easier. I love how light the phone is. How thin the phone is it kind of has a titanium look to it? The inner working to the phone are so wonderful. It has great memory. Great storage. I'm able to accomplish a lot in a small amount of time on it because I can multi-task on this phone. I've had a lot of phones and by far. This one takes the cake. If you really want a phone that's versatile that has a great screen pictures and videos.Just come to life on it.Then you'll get this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 6, 2026
Posted by: Tate1977
[This review was collected as part of a promotion.] I actually have a Galaxy S24 Ultra. It still works great. This is my 5th or 6th Samsung phone and they all meet, or exceed, my expectations. And my expectations are always high. It's fast and easy to navigate. And the camera, which is always the biggest draw for me, it's amazing. I take pictures of everything: nature, people, even the moon and stars. And there is a mode or feature for all of them. Samsung phones are the bees knees and I don't have any plans on trying any other brands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on June 6, 2026
Posted by: ObsessedwSams
[This review was collected as part of a promotion.] This phone is awesome. I've been a Samsung Galaxy Fan since the original and will never change. I even ported my work number to my Galaxy 25 Ultra so I don't have to use "the other phone".. the fruity one. Galaxy AI capabilities and ability to teach itself is amazing.
I pair my Samsung watch, buds, samsung tablet and my appliances and I can do and manage everything right from here.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my Samsung S25 Ultra
on June 6, 2026
Posted by: VegasKey
[This review was collected as part of a promotion.] I have been a fan of Samsung Ultra's since they came out with the stylus. It's great for when I'm working, I can jot down notes in an instant. There's no need to go into your notes, just take your pin out and your ready. The simplicity of taking a picture and adding notes to it is great.
On the phone side, it's nice being able to take selfies or group photos by holding up your hand to signal the camera or clicking the stylus to signal the camera is a huge plus.
Loving my Samsung S25 Ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 6, 2026
Posted by: BettyWoo
[This review was collected as part of a promotion.] I love my phone and keep it with me.
Galaxy AI works well as does everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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