Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(22,352 Reviews)
Rating breakdown 22,352 reviews
5 Stars
19,175
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone
on July 28, 2025
Posted by: Sbrandt
[This review was collected as part of a promotion.] The phone works great no issues other than learning some of the new systems. I would recommend buying if you need a phone that will last.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been using the Galaxy S25 Ultra for a few wee
on July 28, 2025
Posted by: VVkrish
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for a few weeks now, and overall, it's an impressive device. The build quality feels premium with a titanium frame and nearly bezel-less display. The screen itself is one of the best I’ve used—bright, sharp, and smooth, even under direct sunlight.
Performance is top-tier. Apps open instantly, multitasking is seamless, and games run smoothly without overheating, thanks to the upgraded chip and improved cooling. Battery life has been reliable, easily lasting me through a full day of heavy use. Charging is fast enough for my needs, though it would be nice to see even quicker wireless speeds in the future.
The camera system is versatile and powerful. I’ve especially enjoyed the detailed zoom shots and low-light photos. While the ultra-wide and 200 MP shots are generally great, they can be a bit inconsistent depending on lighting and focus. Still, it’s one of the most capable phone cameras I’ve used.
Software-wise, the AI features are useful in certain tasks like summarizing text and organizing widgets, but I’m still exploring how much they’ll help in daily use. One UI 7 looks cleaner and more customizable, which I appreciate.
Overall, the S25 Ultra delivers a great experience across the board. If you're upgrading from an older device, it's a big step forward. If you're coming from last year's model, the improvements are more refined than revolutionary—but still worthwhile depending on your needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes amazing
on July 28, 2025
Posted by: Jacky87
[This review was collected as part of a promotion.] Love the new feature.and the colors. Has great pixel camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great freatures
on July 28, 2025
Posted by: Nikki2cute
[This review was collected as part of a promotion.] Has great picture taking quality
Quickly gets to web pages and video streaming quality top tier
Quickly gets to web pages and video streaming quality top tier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New features
on July 28, 2025
Posted by: Vtcruiser
[This review was collected as part of a promotion.] Love my new galaxy S25 phone. Learning how to us AI for my photos that I'm taking. Learning about all the new features that are offered.
Love having a stylus pen again! Makes writing a list easy and using to check off those items I ve completed.
Love having a stylus pen again! Makes writing a list easy and using to check off those items I ve completed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 ultra
on July 28, 2025
Posted by: Berby1010
[This review was collected as part of a promotion.] Listen, I'm not gonna lie to you. I am a Galaxy girl. I can't imagine myself buying any other type of phone. I love the UI and all of the other features. I love how seamlessly you can transition between one upgrade to another and how exciting it is to learn about the new features.
This time was no different. I loved my old 22 plus ultra and didn't really want to get rid of it but I needed to.
I didn't think I would use the new Galaxy AI features at all but I WAS SO WRONG! They make things even better! If you're on the fence about this particular phone just get off of that fence (weirdo) and go get it. You won't be sorry.
This time was no different. I loved my old 22 plus ultra and didn't really want to get rid of it but I needed to.
I didn't think I would use the new Galaxy AI features at all but I WAS SO WRONG! They make things even better! If you're on the fence about this particular phone just get off of that fence (weirdo) and go get it. You won't be sorry.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Absolute Powerhouse
on July 28, 2025
Posted by: Nomindjuju11
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is phenomenal! Samsung has truly outdone themselves. The stunning design and mind-blowing performance redefine what a smartphone can do.
The display is gorgeous – vibrant colors, deep blacks, incredible brightness. The camera system is next-level; I'm consistently amazed by the detail and clarity, even in challenging lighting. Low-light photography has significantly improved.
But what truly sets it apart is Galaxy AI. This isn't a gimmick; it's revolutionary. Live translation during calls is seamless, breaking down language barriers. AI-powered photo editing is effortless, allowing professional-grade edits. "Circle to Search" is intuitive and a huge time-saver.
Performance is lightning fast. Apps launch instantly, multitasking is a breeze, and demanding games run flawlessly. Battery life is impressive; it easily lasts a full day of heavy use.
The S25 Ultra is more than a phone; it's a productivity tool, creative powerhouse, and entertainment hub. If you want the best smartphone experience, especially with Galaxy AI's advancements, look no further. This is a definite 5-star device!
The display is gorgeous – vibrant colors, deep blacks, incredible brightness. The camera system is next-level; I'm consistently amazed by the detail and clarity, even in challenging lighting. Low-light photography has significantly improved.
But what truly sets it apart is Galaxy AI. This isn't a gimmick; it's revolutionary. Live translation during calls is seamless, breaking down language barriers. AI-powered photo editing is effortless, allowing professional-grade edits. "Circle to Search" is intuitive and a huge time-saver.
Performance is lightning fast. Apps launch instantly, multitasking is a breeze, and demanding games run flawlessly. Battery life is impressive; it easily lasts a full day of heavy use.
The S25 Ultra is more than a phone; it's a productivity tool, creative powerhouse, and entertainment hub. If you want the best smartphone experience, especially with Galaxy AI's advancements, look no further. This is a definite 5-star device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ease of use
on July 28, 2025
Posted by: Skimmel
[This review was collected as part of a promotion.] I love how easy it is to use my device for both streaming and making calls. And I like the amount of memory it has.
Value
5
Written by a customer while visiting Samsung US