Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,315 Reviews)
Open Ratings Snapshot
Rating breakdown 28,315 reviews
5 Stars
24,283
4 Stars
3,147
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone I ever purchased!
on September 29, 2025
Posted by: BigMike51
[This review was collected as part of a promotion.] The s25 ultra is truly a game changer. The quality of this phone's camera coupled with the zoom features makes this camera unmatched. The AI assist makes operating this phone fun as well as convenient. It's like carrying a personal assistant in your pocket. I've owned several different types of phones and this has to be the best by far. Don't miss that perfect shot because of distance, don't forget that important something or let difficulty using a device stop your evolution. Get the s25 ultra and allow the AI assist and other unique features to keep in you future of technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device lots of power for everything you need
on September 29, 2025
Posted by: Guillermo
[This review was collected as part of a promotion.] Really love this phone can handle anything you throw at it very smooth and nice beautiful screen and Powerful performance I recommend this phone to anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S23 vs S25
on September 29, 2025
Posted by: Anonymous
Verified Purchase:Yes
The phone works much better than my Samsung Galaxy S23. What we like is the screen is now flat and not raised like the S23.
If you are into games on the phone, my wife uses her new S25 for that and enjoys it.
Features
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Blown Away
on September 29, 2025
Posted by: StanStanley
[This review was collected as part of a promotion.] Recently came back to samsung. Was using iphones for the past 10 years. The ammount of features this phone has makes me feel like i was holfing myself back for thebpast few years. The customization, the features it cant be beat. The Ai with gemini is amazing. There is alot going on with this phone. And I can say that I wish I never would have left. The s pen for my job makes everything that much better. And multitask screen options. I should of had that ability years ago. I am back in the samsung universe and it is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 Ultra for the win
on September 29, 2025
Posted by: SyberD
[This review was collected as part of a promotion.] I am not the type of consumer who has to have the latest and greatest. I often love a product that will last and give value and usability long after the new image has faded. This is why I bought my S25 Ultra my previous phone was the Note 9 from pre release purchase so yeah I had a great experience with my Samsung products before and so far this phone has been awesome. The camera features are phenomenal, the battery life is great, the screen size and quality are awesome only thing that could have been bigger is a fold. The Galaxy Ai tech in this thing is impressive and I am still learning all the different applications for it but wow can it improve productivity. Great product. The only reason it lost a star for me was the S Pen is no longer Bluetooth and that was a photography tool I used all the time so that was a disappointment.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to navigate.
on September 29, 2025
Posted by: Dtown85
[This review was collected as part of a promotion.] All the new features are made to use phone easy. Quickly response time and effectiveness
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing and beautiful.
on September 29, 2025
Posted by: Djcris7
[This review was collected as part of a promotion.] The Samsung S25 is very beautiful and easy to use, Mild incontinenceIt has a high-resolution camera.
And Galaxy IA service Takes you to another world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best camera I've used by far!
on September 29, 2025
Posted by: Saiyanghost
[This review was collected as part of a promotion.] Recently switched from a different android phone and this one is so much better by far. The camera is phenomenal! I was never able to take such awesome clear pictures of the moon with my last phone. Galaxy AI is so helpful with any questions I have throughout the day and is easy to access. It also helps keep track of my health and that's such a great feature. Overall this is an awesome phone for the average scroller or your busy all day goer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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