Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,311 Reviews)
Rating breakdown 28,311 reviews
5 Stars
24,280
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The new Galaxy S25 Ultra is undoubtedly the best.
on October 7, 2025
Posted by: DanGuzBa
[This review was collected as part of a promotion.] The new Galaxy S25 Ultra is undoubtedly the best.
The new Galaxy S25 Ultra is a monster, it's a crack in this 2025, the best telephone device that Samsung has created and that has been created in many years since it brings with it a super updated, fluid interface, which undoubtedly leaves me open-mouthed, Samsung once again being the king of high-end devices. The implementation of Galaxy AI has undoubtedly been the key to this incredible success, every detail with Galaxy AI has meant a leap into the future and I hope they continue to improve it. The LOG mode is one of the biggest points to highlight and is that when color is applied to that video, it perfects it to such an extent that it looks like it came from a professional set. Without a doubt my Galaxy S25 ULTRA is the best telephone device launched this year. I would not change it except for its successor. Galaxy AI is the best that Samsung could have done and I love it.
The new Galaxy S25 Ultra is a monster, it's a crack in this 2025, the best telephone device that Samsung has created and that has been created in many years since it brings with it a super updated, fluid interface, which undoubtedly leaves me open-mouthed, Samsung once again being the king of high-end devices. The implementation of Galaxy AI has undoubtedly been the key to this incredible success, every detail with Galaxy AI has meant a leap into the future and I hope they continue to improve it. The LOG mode is one of the biggest points to highlight and is that when color is applied to that video, it perfects it to such an extent that it looks like it came from a professional set. Without a doubt my Galaxy S25 ULTRA is the best telephone device launched this year. I would not change it except for its successor. Galaxy AI is the best that Samsung could have done and I love it.
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hey there DanGuzBa, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the enhancements made to this device from previous phones. We love that you are finding so many amazing uses for your phone every day. Please, don't hesitate to reach out to us again in the future if you ever have questions or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: DSkinner
from Ft Lauderdale
Expertise:Intermediate
Verified Purchase:Yes
So far best device I've ever had. Lots of features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hey there DSkinner, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are so pleased with the features and capabilities of your device. We have provided a link to the complete manual for your device to assist you with all of the features of your device. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on October 7, 2025
Posted by: Sandiesue
[This review was collected as part of a promotion.] The Galaxy s25 Ultra is amazing. It takes wonderful quality images with ease. The storage capacity is great. I just love it.
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hey Sandiesue, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced features of your new device, especially the camera quality as you capture amazing photos and videos. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to offer assistance if any questions arise during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
4
Really good phone
on October 7, 2025
Posted by: Grimmige
[This review was collected as part of a promotion.] The galaxy s25 ultra is really similar to its previous version but with increased galaxy AI features, its really comfortable to use at any time and made with really long lasting materials. I wouldn't think on buying another brand phone since im really happy with samsung.
Value
4
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Grimmige, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced Galaxy AI features on this device. We have provided a link to the full manual for your device to help you discover additional features that can enhance your experience. We have also provided a link to the Samsung Support Team if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
The best mobile
on October 7, 2025
Posted by: Tela1Mwas
[This review was collected as part of a promotion.] I love the phone coz it the best phone in the world
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Tela1Mwas, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this phone to be the best in the world for your usage. We have provided links to resources to help you further discover the features of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on October 7, 2025
Posted by: Lilsis3
[This review was collected as part of a promotion.] I love the galaxy device.It's decentThe screen size is big enough for me to see everything I need to see cuz.I wear glasses and it makes it harder for me.Depending on the size of the phone, the galaxy a I option is also very, very helpful.When it comes down to needing to ask or figure things out when I need it to be hands free. I love that I can just start writing notes with the click of the button to remove the pen from the phone and start writing right there on the screen as soon as the pen is removed.It's been great device.I've had the samsung galaxy s twenty.S twenty four and now the twenty five and I have to admit, I don't regret purchasing this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but...
on October 6, 2025
Posted by: YSocki
[This review was collected as part of a promotion.] I recently upgraded from an S22 ultra due to a cracked screen and no insurance.
Overall the phone is great but I was disappointed to find out that the S-Pen no longer had the ability to control the camera to take pictures. I used the feature constantly.
I tried swapping the S-Pen out for the one from my S22, but it was too long to lock into the phone and wouldn't communicate with the phone either.
Other than that issue/ dislike is s great phone with great features and camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone. With Galaxy AI feature.
on October 6, 2025
Posted by: Chacha
[This review was collected as part of a promotion.] I really like this phone with Galaxy AI features. I really like using stylus to doodle and take notes.
Value
5
Written by a customer while visiting Samsung US