Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,306 Reviews)
Rating breakdown 28,306 reviews
5 Stars
24,276
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Does all that I need
on October 10, 2025
Posted by: Darksol
[This review was collected as part of a promotion.] The phone does everything I need it too do. Keeps track of appointments, emails and contacts all as one would expect a modern phone to do. Battery life has been great. I can get two days out of it if I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has been my favorite phone this year!
on October 10, 2025
Posted by: Miguel
[This review was collected as part of a promotion.] I love how powerful this device is and how amazing the camera is! I am constantly editing pictures and videos and Galaxy AI helps with the audio and erasing any objects! The battery life amazes me and I am never without a charge!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25U has given me a new perspective on phones.
on October 10, 2025
Posted by: MagicCommander
[This review was collected as part of a promotion.] I've always been under the assumption a smartphone is just as it sounds, a communication device which has extra "smart" capabilities. The Samsung S25 Ultra has given that term a new meaning. The new Galaxy AI has given a new suite of life enhancing features to the Samsung flagship device such as extended routines, Gemini Live, and the ability to summarize messages and documents into a more digestible format. I've found myself using these features in my everyday life more than I ever thought I would. They really become second nature. The new UI is also something I really appreciate as it gives a fresh modern feel that was much needed. The UI is user friendly and much more intuitive than previous iterations. The ability to use natural language to search for settings and let the Galaxy AI find the option that best fits my request saves so much time otherwise spent scrolling through menus. The upgraded camera has also allowed me to use this device to kickstart a passion in content creation. The need for high end expensive camera equipment is no longer an issue when you have a smartphone with a camera as capable as the S25 Ultra's. Furthermore, after the filming is done the phone even lets you use its proprietary editing suite and Galaxy AI functionality to mix and master the sound, edit the footage, color correct, and upload all from the same device. The need to carry a camera, bag of gear, SD card, and a laptop is a thing of the past. Samsung has cracked the code.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 10, 2025
Posted by: Jenniferann
[This review was collected as part of a promotion.] Its a nice phone dont use the stylus much. Lots of new stuff to do on it great storage and photo taking. Has the side light up screen for text and notifications which is cool.comes in nice colors also
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and great pictures!!!
on October 10, 2025
Posted by: Jeepwaves1327
[This review was collected as part of a promotion.] The galaxy ai is awesome!! Use it all the time!! This phone is definately top notch!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
the features are phenomenal so far
on October 10, 2025
Posted by: SadieKat
[This review was collected as part of a promotion.] I use my phone for everything I use it for work to upload and download files look up information save photos and documents I share photos and documents files Etc I find doing this with the utmost ease I also oh yes printing printing is so much easier now with my new phone it's fabulous I don't know what else to say I'm just so far happy with my phone I haven't had any complaints as of yet my AI I'm a little skeptical about using it's a little annoying right now I'm still getting used to learning how to use AI not a big review on AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned!
on October 10, 2025
Posted by: MagsNDoll
[This review was collected as part of a promotion.] I love my phone. I've been using it and it works great. Runs smoothly. Pictures are AMAZING and so is the zoom. I have used Samsung phones for years and I've never gotten a bad one. I recommend them to all my friends who are looking to buy a new phone. The Galaxy AI is one of the best features!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on October 10, 2025
Posted by: GalaxyS25
[This review was collected as part of a promotion.] I love how the use of galaxy Ai helps to improve videos and photos on the phone. It has so many features that help me on the daily, the pens helps me write down as if I had a notepad everywhere I go, so practical.
Value
5
Written by a customer while visiting Samsung US