Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(23,204 Reviews)
Open Ratings Snapshot
Rating breakdown 23,204 reviews
5 Stars
19,901
4 Stars
2,547
3 Stars
449
2 Stars
139
1 Star
168
86%of customers recommend this product. 
(
1,128 out of 1,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Excelente
on June 2, 2025
Posted by: S25ultra1511
[This review was collected as part of a promotion.] Galaxy ai tiene la mejor interacción humano con ia y con una velocidad de excelencia
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hands down Phenomenal phone
on June 2, 2025
Posted by: Furgi82
[This review was collected as part of a promotion.] I mainly use my phone for work duties, as I receive emails throughout the day, plans, wiring schematics and scopes of work. I can open all my files flawlessly and even use Gemini to look up certain things for me. As well as take notes and read them back to me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this one
on June 2, 2025
Posted by: Mksj67
[This review was collected as part of a promotion.] I had the s25 ultra and did not plan on getting this years. The weight difference was very noticeable and so I got this one. The Galaxy AI features are pretty mental, you can only use circle to search so many times during the day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Technological Marvel Held Back by Battery Woes
on June 2, 2025
Posted by: PuzzledMystery
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse flagship with standout features. The 6.8" AMOLED display is stunning, making it ideal for media, or productivity. Audio quality is top-tier. Galaxy AI features like Live Translate and Note Assist are surprisingly useful and well-integrated into daily use.
Camera performance is excellent across all lighting conditions, producing crisp, detailed photos. One UI 6.1.1 feels polished, and Samsung’s 7 years of updates promise long-term value.
However, the battery life is a major letdown. Despite a 5,000mAh cell, it barely lasts a day—even with light use like messaging and occasional calls. Screen-on time is underwhelming, and standby drain is high. Charging speeds (45W wired, 15W wireless) feel outdated compared to the competition.
Overall, the S25 Ultra delivers premium performance and features—but the poor battery life holds it back from being truly great.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great feature and phone
on June 2, 2025
Posted by: PHIPPSST3R
[This review was collected as part of a promotion.] The s25 ultra is a great phone from camera to battery life to all over productivity. The the galaxy AI is ahead of its time with Translate, Writing Assist, and Interpreter for communication it's the personal assistant you need. The screen and speaker and great for gaming and watching movies.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on June 2, 2025
Posted by: NowAnAndroidUser
[This review was collected as part of a promotion.] This phone with Galaxy AI is better and smarter than the competition.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ULTRA
on June 2, 2025
Posted by: Number1Majia
[This review was collected as part of a promotion.] I love my s25 ultra. I can just say hey google and gemini answers any questions I have. The battery life is so much better than the s23 ultra. Photo quality is amazing. I just love it all around.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 Ultra: The Best Galaxy Yet!
on June 2, 2025
Posted by: Etkid9x
[This review was collected as part of a promotion.] As a Samsung loyalist since the first Galaxy, the S25 Ultra, after four months, is truly a masterpiece. Its sleek, premium design and breathtaking display make everything a joy. Performance is beastly: seamless multitasking, smooth gaming, and instant app switching. Battery life is phenomenal, easily lasting through heavy usage days – a huge win for someone who relies on their phone for everything. "Galaxy AI" isn't a gimmick; it genuinely enhances my daily routine. Photo editing is intuitive, and smart search saves so much time. The camera system, especially in low light and with its insane zoom, is like a professional camera in my pocket. This isn't just an upgrade; it's the peak of Galaxy innovation, a true testament to Samsung's commitment. For any long-time fan or anyone wanting a top-tier smartphone, this is it. It's more than a phone; it's an indispensable part of my life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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