Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,957 Reviews)
Rating breakdown 27,957 reviews
5 Stars
23,972
4 Stars
3,109
3 Stars
535
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Smooth operating system
on November 4, 2025
Posted by: Yemmyraul
[This review was collected as part of a promotion.] Its been an amazing device. The galaxy AI is a massive plus for me
Value
5
Response from Samsung USBy R&R Team, November 6, 2025
Hey there Yemmyraul, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be so amazing, and the usage of Galaxy AI to be such an amazing enhancement to your experience. We would love to hear from you again in the future any time you have questions, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on November 4, 2025
Posted by: Kwilliams
[This review was collected as part of a promotion.] It does have a display issue sometimes where it glitches
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Features
on November 4, 2025
Posted by: N20DAX
Expertise:Expert
The Performance Is way better than my Galaxy A15 And the Battery Is outstandingly better but the Display tho, Its has a high Refresh rate that's better than my brain. The camera isint Better than my S23 Ultra tho , Still pretty good tho. I bought the S25 Ultra 1TB unlocked version and the storage is just super fast, Even faster than my GEN4 NVME in my pc
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
The AI features and camera awesome! Love it!
on November 4, 2025
Posted by: Rassu365
[This review was collected as part of a promotion.] Galaxy AI is very impressive! The camera is one of the most important features for me and the s25 ultra is awesome! The use of the AI features are great. This phone has made it very easy to organize and monitor daily activities. The Galaxy s25ultra is by far the best phone I have owned.
Value
5
Written by a customer while visiting Samsung US
Posted by: Debra
from Wa
Expertise:Intermediate
Verified Purchase:Yes
Just what I needed to see better the screen is nice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product rocks
on November 4, 2025
Posted by: Jquelyn
[This review was collected as part of a promotion.] Holds a lot of data and works well with Ai. Never have problems, even from water damage. Has been a dependable phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 4, 2025
Posted by: AlextheBlk
[This review was collected as part of a promotion.] The phone is fast and capable. Gets good signal and handles multiple apps with ease. Great for a working professional. #Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Posted by: CustomerX
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
So far it has been every bit as good as the S21 Ultra 5G it replaced, which was rock solid for years. Bought the S25 Ultra to continue receiving security updates, as that is important to me. Glad that Samsung has followed along with Google to offer 7 years of those, else I would have gone with Google.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US