Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(23,233 Reviews)
Open Ratings Snapshot
Rating breakdown 23,233 reviews
5 Stars
19,924
4 Stars
2,550
3 Stars
449
2 Stars
140
1 Star
170
86%of customers recommend this product. 
(
1,128 out of 1,312
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This phone is a natural part of my life.
on June 2, 2025
Posted by: Kellonp
[This review was collected as part of a promotion.] It seamlessly fits in to my daily routine. Tracks my health and daily activities to remind me to rest. Which sometimes forget to do.
Am an avid photographer it's takes amazing photos with my friends and family enjoy. Galaxy AI helps me identify flowers that I have never seen before. And answers my questions about things that I wonder about. Not to forget how intuitively it suggests things to me. As a good friend would.
This phone feels so natural in my hand. It feels no different than my fingers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone I ever had!
on June 2, 2025
Posted by: M4s813
[This review was collected as part of a promotion.] I love this phone, I came from a Samsung galaxy note 20 and the I really loved that phone until this one, and its leaps and bounds better, the nite 20 was no slouch but everything from the display is much improved and the AI galaxy features are fun and something to the game! I have to say im super stoked about the phone and I can proudly say im addicted to it lol! Great job Samsung! You never disappoint!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product its the best for me
on June 2, 2025
Posted by: bayamo23
[This review was collected as part of a promotion.] The new features with Galaxy AI, the weight, velocity for processing all apps, the quality in pictures and the durability of battery, I recommend 100 % the design it's futuristic and handling, I used SAMSUNG from mora than 20 year's i never thing change i love
Good vibes
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is a machine that I have never had in my life.
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Everything related to the S25 product, the quality and the large amount of technology at hand, the difference and a lot of technological authority, conveys lightness and a lot of innovation. Ability in every way, very good source of how to be at the forefront of technology and at the forefront with Galaxy AI. Thank you!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Disappointed with no Bluetooth with s pen
on June 2, 2025
Posted by: ARUNREVIEW2
[This review was collected as part of a promotion.] Galaxy AI is good.
Same software and UI no big changes for everyday use.
Removing spen feature is deal breaker. I cannot take selfie with spen anymore.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 3, 2025
Hello ArunReview2, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that specific features are important to you when using your phone and accessories. We have provided a link to an article that highlights the redesigned S Pen features and helps you integrate them in to your usage. We have also provided a link to the full device manual that will help you with hand gestures and voice commands that can help you with your selfies. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone
on June 2, 2025
Posted by: 317Abdi
[This review was collected as part of a promotion.] Excellent phone for all types of uses. I use it to take great pictures and videos. I use it to watch YouTube videos which look great because of the high ppi and resolution. The phone is really fast and gaming on it is really nice and smooth. The AI apps are super loaded and very useful. I usually read books on kindle and surf the web. The battery life is amazing and it lasts more than a day with heavy use. This is the phone to buy if you want something with good cameras, lots of AI, Snapdragon 8 Elite chip, and multitasking capabilities. I highly recommend Samsung Galaxy S25 Ultra to anybody looking for a complete package phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera, phone
on June 2, 2025
Posted by: Love2shopalot
[This review was collected as part of a promotion.] The phone is great, the camera is so perfect... Im so in love with this phone .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 ultra OG when it comes to AI, MUSIC AND GAMES
on June 2, 2025
Posted by: Satty777
[This review was collected as part of a promotion.] Galaxy AI is really good, it helps me edit my photos on the go, editing is so real you won't feel it's AI.
2) Samsung Desk is really great - works well with my HP docking station, zero lag. The only issue is faced was with heating. But, that's what happens when u have high processor running like a computer.
3) outer body is sleek, I dont feel it's heavy once you get used to it, It becomes handy
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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