Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,836 Reviews)
Rating breakdown 27,836 reviews
5 Stars
23,874
4 Stars
3,089
3 Stars
533
2 Stars
158
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This product has been amazing!
on November 10, 2025
Posted by: Mon2Mon
[This review was collected as part of a promotion.] I love Galaxy AI and I love Samsung! All of my appliances and home phones are samsung! I have been a customer for 15 years and will never switch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful with inconsistent battery
on November 10, 2025
Posted by: DesertDenizen
[This review was collected as part of a promotion.] I am a long time Samsung fan, since the Note 4.
I had an S24, but was excited for rhe Samsung AI features of the S25, so I upgraded. I chose the Ultra model, so ai could get the pen.
I had an S24, but was excited for rhe Samsung AI features of the S25, so I upgraded. I chose the Ultra model, so ai could get the pen.
This is a powerful device. But, I am a heavy user. I am on my phone for work and leisure. Some days, my battery will hold up and other days, I find myself charging throughout the day.
The S Pen was a great tool, in the previous model. This model doesn't feature a powered pen, so it can't be used as a remote. That isn't a deal breaker, but it is disappointing that a great feature was abandoned.
The Samsung AI also took over the select feature of the pen. Now, it won't capture everything that the old one would.
The Samsung AI also took over the select feature of the pen. Now, it won't capture everything that the old one would.
Really like this phone, but sadly don't love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use.
on November 10, 2025
Posted by: Ganimeguy
[This review was collected as part of a promotion.] Very useful while at work,parks, and free time. Takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good all around
on November 10, 2025
Posted by: Tmoore
[This review was collected as part of a promotion.] So far the phone has worked without many issues, and I'm sure the issues have been all software updates on the fly for various reasons.
The camera is great and so is the screen and battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feels premium
on November 10, 2025
Posted by: KimchiMan
[This review was collected as part of a promotion.] Using this as my daily driver and it has never failed me. Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on November 10, 2025
Posted by: Ronnie76
[This review was collected as part of a promotion.] This is the best phone I ever had. It's upgraded and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone, existing on the world for every on
on November 10, 2025
Posted by: Abrammmm026
[This review was collected as part of a promotion.] I love this phone when I get the first galaxy S the best thing i saw on the phone was the fish screen lock when you touch the screen the water moves very nice and.after that every year I get my galaxy s I never change the galaxy for another phone actually I get the fold z the phone is very good too I don't have more words to explain why is the best phone thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Camera on the Samsung Galaxy love it!!
on November 10, 2025
Posted by: VeeLuvlyV
[This review was collected as part of a promotion.] I can use Galaxy AI to help me with work and words that are not in my vocabulary. It is smart helpful and simple to use. I can use it to male my resume sound more professional. AI can be used for all sorts of stuff. Ive been using AI for sometime now to help me how to find thing on my phone with work making it more professional in writing as well. The AI can be used by anyone from high school to college.
Value
5
Written by a customer while visiting Samsung US