Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,355 Reviews)
Rating breakdown 27,355 reviews
5 Stars
23,450
4 Stars
3,034
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Very good camera
on October 30, 2025
Posted by: Pancake
This has such a great camera and I will actually take pictures for once
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best out of Samsung line
on October 30, 2025
Posted by: Sana22
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is more than just a smartphone — it’s an AI-driven powerhouse that redefines what “smart” truly means. From the moment you pick it up, you can feel how seamlessly Samsung’s Galaxy AI is integrated into every aspect of the experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is cool.
on October 30, 2025
Posted by: Crazee
[This review was collected as part of a promotion.] This phone is pretty awesome. It has lots of features. The AI is pretty awesome as well. The only thing that I dont like is that the S pen will eject sometimes by itself . Therefore it will fall out and get lost.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a legendary product, easy to use and meets al
on October 30, 2025
Posted by: BASSAM
[This review was collected as part of a promotion.] I use it for my daily life, my work, and artificial intelligence.
Value
5
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Bassam, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding it so helpful for a range of daily tasks both personal and professional, and that Galaxy AI is such an added value to your experience. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the smooth experience of using this phone
on October 30, 2025
Posted by: S25UltraGalaxyAI
[This review was collected as part of a promotion.] I use my Galaxy AI enabled S25 Ultra phone to view videos in max video quality, click beautiful pictures and play games
Value
5
Written by a customer while visiting Samsung US
Posted by: JetstreamTom
from Carteret, NJ
Verified Purchase:Yes
I’ve been a loyal Galaxy S series user for the past nine years, starting from the iconic Galaxy S7 Edge all the way to my current device. Every generation has consistently impressed me with its power, performance, and premium experience. The Galaxy S25 Ultra feels like a natural continuation of that legacy — combining cutting-edge technology with the familiar excellence that defines the S series.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best Galaxy ever. The photos are clear
on October 30, 2025
Posted by: Lala1981
[This review was collected as part of a promotion.] The galaxy ai is great in every way and convient for all the information I need with one tap on the microphone
Value
5
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Lala1981, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be so great for such a large range of tasks every day, and that it works so flawlessly for you. We have provided a link to the Samsung Support Team to assist you further if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Data grabbing JUNK!
on October 30, 2025
Posted by: DoneWithTodaysTech
from Wisconsin
I’m beyond fed up with phones that don’t have removable batteries. We’ve taken massive steps backward. I feel like I’m back in the bag phone era — dragging around a power bank like an umbilical cord just to stay connected. This isn’t convenience; it’s a design disaster. You’ve stripped away user control just to harvest data and force dependence on your ecosystem. I’m done with it. Until you start giving power back to the user — literally and figuratively — I won’t buy another one of these tethered battery-box phones.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 30, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important specific features of a device are to you every day. If you are looking to be able to change the battery of your device on the go rather than using a portable battery pack, the Samsung Galaxy XCover series of devices have this feature, where the battery can be removed and changed. We have shared a link to the Samsung Support Team if you have questions about this specific device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US