Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,314 Reviews)
Rating breakdown 27,314 reviews
5 Stars
23,413
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best samsung galaxy phone yet
on November 22, 2025
Posted by: GALAXY4WIN
[This review was collected as part of a promotion.] I love the AI feature on my new Samsung Galaxy S25 Ultra. I think it's the best phone that Samsung has made yet, with its ease of use, high quality, and high performance. I love using the AI to write emails. I use the refined features to spell-check and grammar-correct all my emails and even messages before I send them. It has helped me countless times. There is even a feature where you can change the writing style of your message/email.
This phone is the best. It takes pictures when you want them, how you want them, perfectly every time. If there is something in the picture you don't want, even if you want to remove a person or object in the background that you don't want there, you can easily remove it with the AI feature in editing.
The battery life on my Samsung Galaxy S25 Ultra is the greatest. I work long shifts, and my S25 has never left me in the dark or even stressing that my battery will die. The fast charging is amazing; in 45 minutes to 1 hour, the S25 Ultra is ready for the day.
The S25 Ultra has never felt heavy in my pocket or uncomfortable to have around me all day, even though it's a powerhouse in the palm of your hand.
I own a few Samsung Galaxy devices, like a Galaxy Book, Galaxy Watch, Galaxy Buds, and a Samsung TV. The way everything seamlessly connects in the Samsung ecosystem is just perfection—hassle-free, stress-free connection.
On top of all that, with its features, performance, and quality, it is such a good-looking phone.
Thank you samsung
Thank you samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, powerful, and efficient
on November 21, 2025
Posted by: daphne
[This review was collected as part of a promotion.] This device has been one of the best upgrades I have made. The Galaxy AI feature allows for quick searches that come in handy, especially when online shopping, studying, and even just bedrotting. The device itself is extremely powerful, with amazing camera resolution. Everyday feels like I am discovering new features on the phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anon moose
Verified Purchase:Yes
Satisfied with purchase. Quality is great. Wonderful product.
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is an expensive but worthwhile upgrade.
on November 21, 2025
Posted by: AnThonY
from Phoenix, AZ
Expertise:Expert
Verified Purchase:Yes
The only 1TB cell with the worthy upgrades.
You get what you pay for.
You get what you pay for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but... no air comands
on November 21, 2025
Posted by: Najla
from Garland, tx
Expertise:Expert
I love this new phone, but its lack of spen air comands >:(
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium product
on November 21, 2025
Posted by: Wargod316
[This review was collected as part of a promotion.] The Galaxy S25 Ultra sets a new standard for premium smartphones in 2025. Samsung refined almost every area -performance, camera quality, design, and battery life- making this one of the most complete flagship phones on the market.
Value
5
Written by a customer while visiting Samsung US
Posted by: Aadi
Expertise:Expert
Verified Purchase:Yes
Started to use the phone and it's awesome. The camera is amazing
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone hate the battery
on November 21, 2025
Posted by: Denasophia
[This review was collected as part of a promotion.] Originally I bought this phone for the camera love the picture quality I love the camera I do hate that you cannot zoom in on the front camera the back camera zooms out so far you can see the moon pretty clear I love it as for the battery on the phone it's terrible my phone's at 40% after like 3 hours maybe I hate it
Value
4
Written by a customer while visiting Samsung US