Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,314 Reviews)
Rating breakdown 27,314 reviews
5 Stars
23,413
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love this thing.
on November 23, 2025
Posted by: SoC497
[This review was collected as part of a promotion.] I just got this phone as a replacement for my S22. It is so much faster! Loading apps happens in a fraction of the time. I can game with it. (Fortnite loads and plays better than my PS4)
The Galaxy AI is fantastic for translation and I will be using it to help me learn a new language.
The Galaxy AI is fantastic for translation and I will be using it to help me learn a new language.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible device
on November 23, 2025
Posted by: Zerokhaos
[This review was collected as part of a promotion.] Love this fun and all of its functions amd capabilities probably the best phone I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about this product it is amazing!!
on November 23, 2025
Posted by: Rollin
[This review was collected as part of a promotion.] Ai is great hasn't ever let me down love it. This is by far the best phone I have ever owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is self sufficient
on November 23, 2025
Posted by: Samsunguser2k25
[This review was collected as part of a promotion.] The Galaxy AI is prefect feature for any enquiring need in conducting business or personage curiosity.
It is mostly suitable for the apps that keep me and my family connected. Furthermore; streaming online videos had become beneficiary for creating ideas and/or utilizing other ideas from social media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone came from zfold 5 best decision
on November 23, 2025
Posted by: Jrfalcon
[This review was collected as part of a promotion.] The pic are amazing. I find myself more on my phone now then before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An AI powerhouse built for Daily use
on November 23, 2025
Posted by: Godplayer
[This review was collected as part of a promotion.] The Galaxy AI features in this thing are so elaborate that there are hour long YouTube videos dedicated to it. I was blown away by how innovative the features were.
It's not just AI, rest of the device including the display, camera are all top notch. There are a bunch of power saving tools to have the battery last all day even on string usage.
Very happy with this phone. Would highly recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever made
on November 23, 2025
Posted by: BlueSapphire1914
[This review was collected as part of a promotion.] The galaxy AI is a game changer!! It has help me so much with creating lesson plans and coming up with topics for my classroom. The phone is lightweight in my hands. The screen is crystal clear and the graphics are vibrant! I purchased this phone because it has tow unique features: the pen and notes. I have large finger tips and with the keyboard being small for me, I'm able to use the pen to type without make lots of mistakes. The Notes feature is great for taking notes during business meetings and class lectures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost the perfect phone
on November 23, 2025
Posted by: Applejuice540
[This review was collected as part of a promotion.] The S25 Ultra is a great device. I’ve been using it since it came out, and while I was hesitant at first about upgrading just for the AI features, I’m glad I did. I now use the Galaxy AI tools every day, especially the enhanced Circle to Search. It’s extremely useful for translating or extracting text directly from images.
The Gemini Live Chat feature has also been incredibly helpful for brainstorming ideas, and the ability for it to see what’s on your screen adds a whole new level of functionality. Samsung and Google are clearly creating experiences that weren’t possible on phones before.
The only thing I would change is bringing back Bluetooth support for the S Pen. It was convenient for taking group photos and a few other tasks. That said, having a Galaxy Watch makes this less of an issue.
The Gemini Live Chat feature has also been incredibly helpful for brainstorming ideas, and the ability for it to see what’s on your screen adds a whole new level of functionality. Samsung and Google are clearly creating experiences that weren’t possible on phones before.
The only thing I would change is bringing back Bluetooth support for the S Pen. It was convenient for taking group photos and a few other tasks. That said, having a Galaxy Watch makes this less of an issue.
Value
4
Written by a customer while visiting Samsung US