Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,090 Reviews)
Rating breakdown 27,090 reviews
5 Stars
23,267
4 Stars
3,002
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Michelle
from VA
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy S25 Ultra 512 GB (Unlocked) is one of the strongest Android phones you can buy in 2025 — a “do-everything” flagship: great screen, top-tier camera, strong performance, ample storage. If you want a powerful, future-proof device that can handle business, creative, and personal use without compromise — it’s a very safe pick.
However, it’s big, expensive, and for some people, more phone than needed. If your use case is light (calls, email, messaging, light social media), this might be “overkill.”
Given what I know of your background and use — managing a business, juggling projects, likely storing lots of data, maybe even content creation (given your marketing ambitions) — I think this phone could be a very strong tool for you. Especially if you want “flagship-level reliability” and want to avoid having to upgrade again in 1–2 years.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on November 28, 2025
Posted by: Sunrat
[This review was collected as part of a promotion.] This Galaxy AI S25 Ultra is amazing. Response is really fast. Cameras are superior to other phones. I love the size and the screen is top notch. Sound quality makes conversation easy. It even has the ability to convert the phone conversation to text which is great for those of us with hearing problems. The bottom line, I love this phone!
Value
5
Written by a customer while visiting Samsung US
Posted by: Heather
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
After nearly five years with my s21 ultra I made the choice to upgrade to the s25. I was a little nervous to switch but it was definitely worth it! I adore this phone, it's super fast and the screen is beautiful. I've been loving the camera and a lot of the features, I don't use really any of the ai features because I don't care about them(and you can turn a lot of them off if you are worried about that) but I love the rest of this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on November 27, 2025
Posted by: frzman
[This review was collected as part of a promotion.] The Samsung S25 Ultra is one of the most polished flagship phones Samsung has released. Its Snapdragon 8 Gen 4 chip delivers extremely fast performance with zero lag, and the improved cooling keeps the phone stable during gaming or long camera use. The 200MP main camera produces sharp, vibrant photos, and the upgraded night mode captures excellent detail with minimal noise. The 2K AMOLED display is bright, smooth, and perfect for content consumption. Battery life is strong, easily lasting a full day, and charging speeds are noticeably faster than previous generations. The build quality feels premium with a refined design and stronger Gorilla Armor glass. Samsung's software is clean, responsive, and packed with useful Al features that actually improve daily tasks. Overall, the S25 Ultra is a powerful, reliable, and feature-rich flagship that delivers great value for users who want top performance and an exceptional camera experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: Neisha
Expertise:Expert
Verified Purchase:Yes
I love everything about this phone! Best one yet! Thank you
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on November 27, 2025
Posted by: Scooby2691
[This review was collected as part of a promotion.] I love this phone, it has all the best features you could possibly need in a phone. Ai is amazing and pairs so well with this device. The cameras and screen quality will always be top choices for me. A truly amazing phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Productivity Powerhouse and Massive Storage
on November 27, 2025
Posted by: Dazzza
Expertise:Expert
The Galaxy S25 Ultra has completely transformed how I manage work and personal tasks. Everything about this phone feels designed for productivity. The performance is lightning fast which makes multitasking smooth whether I am editing documents joining video calls or switching between apps. The interface is intuitive and easy to use so I spend less time figuring things out and more time getting things done. The 512GB of storage is a game changer because I can keep all my files photos and apps in one place without worrying about running out of space. It feels liberating to have that much capacity right at my fingertips. Combined with the sharp display and long battery life this phone has become my main tool for staying organized and efficient. It is not just a phone it is a reliable productivity partner that makes every day easier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance and Smart Features
on November 27, 2025
Posted by: MasterX
[This review was collected as part of a promotion.] I’ve been using this Samsung device daily for work, streaming, gaming, and photography, and the experience has been outstanding. The overall performance is fast and responsive, even with multitasking.
Galaxy AI features made a real difference in everyday tasks — especially text summarization, live translation, and photo editing. The display quality is excellent for watching movies and gaming, with smooth motion and vibrant colors. Battery life comfortably lasts through the day, and charging is quick when needed.
The camera system delivers sharp images and impressive low-light results. Combined with AI enhancements, photos and videos come out clean and detailed without extra effort.
Overall, this device has noticeably improved my daily routine thanks to its performance, display, camera, and smart AI features. Highly recommended.
Value
5
Written by a customer while visiting Samsung US