Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,077 Reviews)
Rating breakdown 27,077 reviews
5 Stars
23,256
4 Stars
3,001
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best of the best
on December 5, 2025
Posted by: TheuxS25
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is on another level — stunning display, insane camera clarity, flawless performance, and battery life that keeps up with any lifestyle. Smooth, fast, and built with premium materials, it delivers a true flagship experience. Once you use it, everything else feels outdated
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet proud Galaxy owner
on December 5, 2025
Posted by: Matty0834
[This review was collected as part of a promotion.] I definitely love my Galaxy s25 I always upgrade every couple of years Samsung's been good to me and now with AI it's unbelievable the search results
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I loved the s10 plus and its features.
on December 5, 2025
Posted by: MissMyS10Plus
[This review was collected as part of a promotion.] S25 ultra feels boxy and feels and looks like a step backwards. The text messages can no longer be customized. It is a bit awkward when trying to hold in one hand. I drop it frequently. I really enjoyed the look of the beveled edges on the s10 plus it made the cases thinner and easier to hold. It is fast and responsive. Battery never last an entire day without charging.
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hi MissMyS10Plus, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know upgrading to a new device can take time to adjust to the feel in your hand and the enhanced capabilities. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the complete manual to help you with all the customization options available for your device. Lastly, we have provided a link to the Samsung Support Team if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone Works Great
on December 5, 2025
Posted by: NoOnEMaJoR
[This review was collected as part of a promotion.] Man, I use my Galaxy Ultra 25 for everything: gaming, surfing, paying you name it, I do it on my phone. I even use the Galaxy AI to help me shop, figure stuff out, or just ask it about something that's been bugging me. It handles everything perfectly. The only thing is, the battery drains pretty fast when I'm streaming, gaming, or whatever! Other than that, I love this thing, no complaints. Oh, and I can't forget the memory. I've got the 256 GB model, so I can load up on apps, and they all run super smooth, no lag or buffering whatsoever!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
By far the greatest phone ever
on December 5, 2025
Posted by: Slothman
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is hands down the best phone I’ve ever owned. The camera quality is insane—photos come out crisp with amazing detail, even in low light. The performance is lightning fast, no lag at all, and the battery lasts all day without even trying. The screen is super bright and smooth, and the build quality feels premium. Samsung really outdid themselves with this one. If you’re thinking about upgrading, this is absolutely worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on December 5, 2025
Posted by: Jkc123
[This review was collected as part of a promotion.] The device is amazing storage space processing speed and camera. Galaxy AI is very advanced and incredible highly recommend this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So versatile
on December 5, 2025
Posted by: VikingMedic
[This review was collected as part of a promotion.] I use this for work a lot, as a paramedic the notepad features help a lot. The Galaxy AI also helps when looking things up. I also use this to game and irs powerful. And all around productivity boost using it. I love my S25 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra power, speed, perfection
on December 5, 2025
Posted by: Jayniel
[This review was collected as part of a promotion.] it’s a next, gen mobile HQ that handles work, creativity, entertainment and everyday life like nothing else right now.
Value
5
Written by a customer while visiting Samsung US