Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,077 Reviews)
Rating breakdown 27,077 reviews
5 Stars
23,256
4 Stars
3,001
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
It is good
on December 5, 2025
Posted by: Broseph
[This review was collected as part of a promotion.] Love the new OS and AI updates. Phone does everything for me. Very user-friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung
on December 5, 2025
Posted by: Memaw2
[This review was collected as part of a promotion.] I absolutely love my Samsung phone. The camera is phenomenal. The zoom range is just crazy. Pitchers are professional looking.
I use my phone for everything. Love gaming on it. As well as AI projects.
I use my phone for everything. Love gaming on it. As well as AI projects.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on December 5, 2025
Posted by: BaT1765
[This review was collected as part of a promotion.] Not to big on AI,But love the streaming.Love all the gaming apps.Plus love the quality of Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung s25 Ultra is an amazing device.
on December 5, 2025
Posted by: Djterio
[This review was collected as part of a promotion.] The Samsung s25 Ultra is an amazing device, offering a truly exceptional user experience. Its capabilities are quite impressive and can elevate your daily tasks. The advanced features integrated into this technology are remarkable. It stands out as a superior option for those seeking cutting-edge performance. You will likely find it to be a valuable addition to your technological collection. The AI of this phone will amaze you as well as your family and friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have had Samsung phones since the note 1.
on December 5, 2025
Posted by: Nate777
[This review was collected as part of a promotion.] I have had the a Samsung Galaxy phone since the Note 1. It has always been a reliable phone with all of the features I need and more. With constant upgrades and new features including Galaxy AI I couldn't ask for a better "assistant" for everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing
on December 5, 2025
Posted by: Jjay72
[This review was collected as part of a promotion.] The camera is amazing and is why I continue to upgrade. Also the quality of the phone itself, is great. Heavy usage does not slow it down and with each year, the enhancements get even better and more user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best
on December 5, 2025
Posted by: TicTacDic420
[This review was collected as part of a promotion.] I have always loved my Samsung devices. They have the best cameras, streaming quality. Gaming runs very smooth on my phone. I recommend any and everyone to Samsung. Nobody tops what Samsung and there crew does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone mostly, Battery disappointing
on December 5, 2025
Posted by: JayRam
[This review was collected as part of a promotion.] Galaxy AI is decent. Battery was decent before most recent update. Since then I can't barely make it through the day. This is a big device. Why are we lagging behind with battery??? Unacceptable for a 1300 dollar device.
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hey JayRam, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how valuable the lasting battery life of your device is to you every day, and we would love to help you maximize the battery life of your device. We have provided links to a few articles to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this frustration continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US