Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,489 Reviews)
Rating breakdown 5,489 reviews
5 Stars
4,542
4 Stars
765
3 Stars
112
2 Stars
33
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
3
almost good
on May 25, 2026
Posted by: ananya
[This review was collected as part of a promotion.] I really like the build quality, design, and back camera of the S25 Plus, and the charging speed and speakers are decent. However, the performance has been disappointing, as the phone runs hot and benchmark scores are low. Over time, the battery life has worsened, the durability hasn't held up, and the front camera is blurry.
I also find the Galaxy Al features to be quite useful for enhancing my daily tasks, however I mostly use gemeni and circle to search I absolutely love the Secure Folder feature for keeping things private, but it's really frustrating that "Circle to Search" no longer works within it.
I also find the Galaxy Al features to be quite useful for enhancing my daily tasks, however I mostly use gemeni and circle to search I absolutely love the Secure Folder feature for keeping things private, but it's really frustrating that "Circle to Search" no longer works within it.
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hey Ananya, thank you for your feedback on your Samsung Galaxy S25+. We are pleased to hear that you have been happy with the usage of your device. We have provided a links to articles to help you with the temperature and battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience this matter, and want assistance with the capabilities of Galaxy AI on your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25+
on May 25, 2026
Posted by: Jane12
[This review was collected as part of a promotion.] I love Samsung! I have a phone, computer, tablet,TV and watch, all from Samsung. Right now, I'm writing about my phone. I use my phone for literally everything: financial matters, buying things, and entertainment (games, movies, reading, audiobooks, music).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Power, Beauty & Performance in One Phone
on May 25, 2026
Posted by: S25Fanatic
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is honestly the best phone I’ve ever owned. The camera quality is incredible — pictures and videos look professional even in low light. The battery lasts all day, the screen is beautiful and super smooth, and the performance is insanely fast.
I also love the AI features and the S Pen functionality, which make everything more convenient for work and everyday life. Samsung really outdid themselves with this phone. Totally worth the upgrade!
I also love the AI features and the S Pen functionality, which make everything more convenient for work and everyday life. Samsung really outdid themselves with this phone. Totally worth the upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera, screen, and all around functionality
on May 25, 2026
Posted by: rsmithclan
[This review was collected as part of a promotion.] My Galaxy S25+ is a terrific phone! It has a great camera that takes excellent pictures and videos (unfortunately, it doesn't make me look younger, thinner, or richer).
I am old enough that AI feels too advanced for me, yet, Galaxy AI is a breeze...even for me.
It is a gross understatement to say that apps are plentiful. I have never been limited by the selection, even if I lived to be 100 years old.
The screen is pristine. And on my S25+, it is the perfect size that still fits in my pockets.
It is hard to imagine a better Android phone, but now there is the Galaxy S26Ultra, so...
I am old enough that AI feels too advanced for me, yet, Galaxy AI is a breeze...even for me.
It is a gross understatement to say that apps are plentiful. I have never been limited by the selection, even if I lived to be 100 years old.
The screen is pristine. And on my S25+, it is the perfect size that still fits in my pockets.
It is hard to imagine a better Android phone, but now there is the Galaxy S26Ultra, so...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In my opinion it's the best phone I've had
on May 25, 2026
Posted by: Myphone1
[This review was collected as part of a promotion.] It works great for what I use it for I use for streaming videos I can't say much about gaming cause I'm not much of a gamer but I do play some games like solitaire and bubble pop games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features that can be used daily
on May 25, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I love my Samsung Galaxy 25 plus phone for all of it's great features. I use the AI feature which comes in handy. This phone has a great deal of memory so I can use a couple email addresses. I get great speed. It holds all my photos and documents. It's a wonderful all around simple phone to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone! Love how it runs so smooth!
on May 25, 2026
Posted by: VampieGirl
[This review was collected as part of a promotion.] I use my phone for a lot of video and work. The apps always run so smooth even with the slightest touch. Fast and efficient. I have had all galaxies and I will continue to purchase galaxy's because I have never had a single problem!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 25, 2026
Posted by: JimmyJam
[This review was collected as part of a promotion.] This phone update everything is needed. I love this phone so much it wasthe upgrade that was worth it.
Value
5
Written by a customer while visiting Samsung US