Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,492 Reviews)
Rating breakdown 5,492 reviews
5 Stars
4,545
4 Stars
765
3 Stars
112
2 Stars
33
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Great tool to use
on April 20, 2026
Posted by: Marzehudson
[This review was collected as part of a promotion.] Good Phone To recommend for you to get in the same future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A gem to enjoy
on April 21, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] The Galaxy S25+ is not merely an essential tool for daily life—offering all the conveniences Samsung provides through this device, such as a digital wallet and health tracking tools—but it also integrates Galaxy AI. This technology streamlines numerous on-device tasks and delivers highly relevant results. Consequently, what we hold in our hands is not just a smartphone, but a true gem—a device that, beyond its utility, offers the opportunity to be proudly displayed and admired.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love the Snapdragon 8 Elite chip's speed, 12GB
on April 21, 2026
Posted by: Bootiesbently
[This review was collected as part of a promotion.] Stunning "Ultra-Level" Display: Experts from Consumer Reports rate the 6.7-inch QHD+ AMOLED display as "excellent," noting its 2,600-nit peak brightness makes it highly readable even in direct sunlight
Surprising Battery Longevity: In multiple lab tests, the S25+ actually outlasted the S25 Ultra, providing over 14 hours of continuous video streaming.
Surprising Battery Longevity: In multiple lab tests, the S25+ actually outlasted the S25 Ultra, providing over 14 hours of continuous video streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Faster speed
on April 22, 2026
Posted by: Galaxy73
[This review was collected as part of a promotion.] Phone works so much faster and the galaxy AI portion is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty good phone
on April 22, 2026
Posted by: Sams257
[This review was collected as part of a promotion.] Galaxy ai is pretty helpful and the phone has really good quality screen and the graphics are pretty good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing! I highly recommend.
on April 22, 2026
Posted by: Loveyou2
[This review was collected as part of a promotion.] I use Galaxy for everything it is extremely helpful. I use my galaxy for school and work I also enjoy watching movies and taking pictures all of which are of extreme quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Optimized Ecosystem Performance with Galaxy AI
on April 22, 2026
Posted by: SuffolkPowerUser
[This review was collected as part of a promotion.] The Galaxy S25+ has become the central command for my high-density Samsung environment. As a power user managing a complex smart home infrastructure, the integration with the SmartThings platform is flawless. I frequently use the device to monitor my Bespoke kitchen appliances and connected laundry suite, and the UI stability while multitasking between these systems is impressive.
The implementation of Galaxy AI has significantly improved my daily workflow. I rely on the advanced photo editing and real-time translation features for my culinary production and residential renovation projects. Specifically, the AI-driven battery optimization ensures the phone keeps up with a demanding schedule of streaming and smart home management without thermal throttling.
The display clarity is excellent for reviewing detailed project layouts and high-resolution photography. For anyone integrated into the Samsung ecosystem, the S25+ offers the perfect balance of hardware power and intelligent software synergy.
The implementation of Galaxy AI has significantly improved my daily workflow. I rely on the advanced photo editing and real-time translation features for my culinary production and residential renovation projects. Specifically, the AI-driven battery optimization ensures the phone keeps up with a demanding schedule of streaming and smart home management without thermal throttling.
The display clarity is excellent for reviewing detailed project layouts and high-resolution photography. For anyone integrated into the Samsung ecosystem, the S25+ offers the perfect balance of hardware power and intelligent software synergy.
Value
5
Written by a customer while visiting Samsung US
Posted by: Howar knight
Verified Purchase:Yes
Attemting you charge, it is approximately fifty fifty success. Simply won't charge sometimes. I had to go by a wireless charger which helps. Some times the keys just start.
taken off as if somebody is tapping on its on as if someone is tappping them makes it hard for me to send a text. it is a mystery. the most expensive phone ever bought is the most problematic.
taken off as if somebody is tapping on its on as if someone is tappping them makes it hard for me to send a text. it is a mystery. the most expensive phone ever bought is the most problematic.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 22, 2026
Hello Howar knight, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not operating as intended. We have provided a link to a troubleshooting guide to help you with the charging of your device. We have also shared a link to the Samsung Support Team to assist you with the experience you mention with your display and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
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Samsung Community
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Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US