Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(5,349 Reviews)
Open Ratings Snapshot
Rating breakdown 5,349 reviews
5 Stars
4,442
4 Stars
747
3 Stars
105
2 Stars
29
1 Star
26
85%of customers recommend this product. 
(
93 out of 109
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
My Samsung 25 Plus is so Customisable!
on April 27, 2026
Posted by: Love2customize
[This review was collected as part of a promotion.] This phone allows me to customize almost everything about it. This phone is all me... from the homescreen, ringtones, pics, etc. And, the Galaxy AI feature allows me search and create pictures of my favorite vacation spots with me in them just by speaking about it. I also store a ton of music on my phone, so i
I don't have to access my wifi all the time. With all of the available apps and the phone features I can use, I almost don't need to use my PC.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has been amazing, really blew my mind!
on April 27, 2026
Posted by: ivexplores
[This review was collected as part of a promotion.] The Galaxy IA is amazing on the s25 plus. I can't wait to get the s26 in my hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has so many different features!
on April 27, 2026
Posted by: Bentleysmom12
[This review was collected as part of a promotion.] The S25+ has so many features, whether you use this phone for work, personal, or both, it has you covered to keep everything separated and organized so that you can easily find what you need.
The Galaxy Ai features are awesome as well. They can create any type of picture by changing it to a cartoon, or perhaps, making it look like a sketch. You can also erase anything that you do not want in the picture, or you can add things you do want. There are so many options! I definitely recommend this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love all Samsung phones
on April 27, 2026
Posted by: Bugaboo
[This review was collected as part of a promotion.] AI is getting ridiculous. Updates on the phones is ridiculous. I can't use my phone without deleting memory. I want the extra storage space back, the option for memory card. I only purchase Samsung as they are the best phones in my opinion. But plz listen to your customers bring back the memory and stop with the constant updates or at least learn to write over or delete old updates, as to not take up space. My phone as of now is just a regular phone, as I can't do anything other than phone calls, text, and read, I cannot interact with my games, or apps, as the memory is not enough and things need to be updated to use, like I said, ridiculous. Fix it and stop worrying about AI , your customers are more important.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
fast with a great camera
on April 27, 2026
Posted by: ethikzunknown
[This review was collected as part of a promotion.] Galaxy ai built in and the camera is amazing so many modes and records 8k it's fantastic. No extra features that don't do things this phones full of all the great thing you expect from samsung it's phones and it's ai..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
LOVE MY PHONE
on April 27, 2026
Posted by: NadaBear
[This review was collected as part of a promotion.] My Galaxy works fine. Love Samsung phone. This is top tier
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25+
on April 27, 2026
Posted by: JeffC1977
[This review was collected as part of a promotion.] I really love this Galaxy S25, especially coming from the Samsung A series phones. I have used Galaxy AI extensively in helping me do family research. It has been especially helpful with locating records pertaining to my grandfathers WW2 service.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has all the functions you would like to use!
on April 27, 2026
Posted by: StevWyckf
[This review was collected as part of a promotion.] Includes AI as a helpful add on. You all need to have it available
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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