Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,510 Reviews)
Rating breakdown 5,510 reviews
5 Stars
4,560
4 Stars
768
3 Stars
112
2 Stars
33
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Daily use feels smarter and more intuitive
on March 30, 2026
Posted by: InsideOut
[This review was collected as part of a promotion.] I use my Samsung device throughout the day for both work and personal use, and it has made everything feel more streamlined. Features like Galaxy AI have been especially helpful for things like organizing notes, improving messages, and quickly finding information without having to switch between apps.
I also use it for streaming, staying connected, and managing my schedule, and the performance has been consistent and reliable. The battery life holds up well even with heavy use, and the interface feels smooth and easy to navigate.
Overall, it’s a device that fits into my daily routine without adding friction, and the newer features like Galaxy AI make it feel like it’s actually helping rather than just being another tool.
I also use it for streaming, staying connected, and managing my schedule, and the performance has been consistent and reliable. The battery life holds up well even with heavy use, and the interface feels smooth and easy to navigate.
Overall, it’s a device that fits into my daily routine without adding friction, and the newer features like Galaxy AI make it feel like it’s actually helping rather than just being another tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on March 30, 2026
Posted by: Papamurph0625
[This review was collected as part of a promotion.] Overall this is a fantastic phone. Plenty of storage space, excellent camera and, fast. Of course the available apps are all top notch and, plentiful.
Galaxy AI has also proven to be a game changer. It has streamlined my day and is a great companion to have with me.
In fact, the only knock that I have against the phone is a trivial one. Every time I plug my 25+ in to charge it, the browser pops up for some reason. It is a minor inconvenience but, an inconvenience all the same.
Other than that, this phone is more than capable of handling whatever is thrown at it. And, it will handle it quickly and efficiently. Great job Samsung!
Galaxy AI has also proven to be a game changer. It has streamlined my day and is a great companion to have with me.
In fact, the only knock that I have against the phone is a trivial one. Every time I plug my 25+ in to charge it, the browser pops up for some reason. It is a minor inconvenience but, an inconvenience all the same.
Other than that, this phone is more than capable of handling whatever is thrown at it. And, it will handle it quickly and efficiently. Great job Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Convenient features and has been easy to operate.
on March 30, 2026
Posted by: SAM25ISBEST
[This review was collected as part of a promotion.] I have had this device for 6 months and have been very satisfied with it's functions. Im still finding new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My mini me
on March 30, 2026
Posted by: Snowflake
[This review was collected as part of a promotion.] My galaxy is by myside everyday. It's my communication and it peaks my interest when I need to relax . The phone is reliable. No issues with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy s25
on March 30, 2026
Posted by: Motherof3
[This review was collected as part of a promotion.] I love all galaxy devices. Always have. My s25 is very uo to date with modern technology, including galaxy ai. The features that come with the phone are very modern, and can be helpful in day to day tasks. I can personalize my device whatever way I please, and it is very reliable. 10 out of 10 will always stick with galaxy products. I also have a galaxy watch that links perfectly and am able to use with my device with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features and Love the camera as well!
on March 30, 2026
Posted by: AnimalLover59
[This review was collected as part of a promotion.] So many awesome features and the AI feature is incredible, I highly recommend this phone, you will not be disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on March 30, 2026
Posted by: Talk2Johnny
[This review was collected as part of a promotion.] Well designed, easy to use. Great sound quality. Love it. Had the S20÷ before and loved it. This is a great upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too often the receptio its simply poor. G
on March 30, 2026
Posted by: Angeles
[This review was collected as part of a promotion.] Managing many photos simultaneously in the Gallery is almost impossible. Sometimes I attempt to get AI support b I t again its impossible to follow the recommendations or even ro understand the tasks to accomplish my desired task. Needs a lot of work to be more user friendly.
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hello Angeles, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25+. We understand how important specific functionality with your device is to you, and how frustrating it can be when you are finding it difficult to accomplish certain things. Without knowing exactly what you are attempting to do with your photos, we have provided a link to the complete manual for your device that shows how to use the photos app. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US