Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,546 Reviews)
Rating breakdown 5,546 reviews
5 Stars
4,589
4 Stars
774
3 Stars
113
2 Stars
33
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
4
Good, but not Great
on July 31, 2025
Posted by: Ktorrey38
[This review was collected as part of a promotion.] This would b a great phone, a 5 star... if the camera was better pixels..... taking long distance photos are little blurry.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hey Ktorrey38, we appreciate your feedback on your Samsung Galaxy S25+. We understand how important the camera of your device is to you, and we have provided links to resources to help you with the blurry pictures you mention experiencing with your device. We have also shared a link to the Samsung Support Team if this experience continues, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Overall good phone
on July 31, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Great features. Amazing battery life. Can game forever. The Galaxy AI is nice and doesn't seem to clunky as well so that's a plus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it so far!!
on July 31, 2025
Posted by: Wilbelmont21
[This review was collected as part of a promotion.] Just upgraded from a s22 Ultra and the difference is very noticeable, love the new colors too I choose Navy.
Also was very interested in trying Samsung AI .
Also was very interested in trying Samsung AI .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25+ Review
on July 31, 2025
Posted by: Xouncil
[This review was collected as part of a promotion.] I'm still learning the device ,however, all the new features including the new AI features makes having the phone really exciting. The new AI writ8ng assist especially
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to use and has great features
on July 31, 2025
Posted by: Nettie75
[This review was collected as part of a promotion.] It has been very easy to transition back to my Galaxy S25+ from the pixel line of phones. I primarily use it to text, email, and pictures. The camera has been just as good as the pixel was. So far I'm happy I went back to a Galaxy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 1, 2025
Posted by: Tabann353
[This review was collected as part of a promotion.] I love this phone it's the best phone I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Gemini AI feature
on August 1, 2025
Posted by: GodessQueen
[This review was collected as part of a promotion.] Galaxy AI has been a great feature. It helps me on daily tasks, I do mostly watching movies, which helps when you want to look things up or find new things to watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24+ Rules
on August 1, 2025
Posted by: Apples
[This review was collected as part of a promotion.] I don't need to upgrade just yet, 24+ is excellent!
Value
5
Written by a customer while visiting Samsung US