Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,545 Reviews)
Rating breakdown 5,545 reviews
5 Stars
4,588
4 Stars
774
3 Stars
113
2 Stars
33
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Excellent Performance
on July 28, 2025
Posted by: YankeeGal
[This review was collected as part of a promotion.] The Samsung Galaxy S25+ is by far, the favorite of all my previous Galaxy devices. I tended to stick to the S model, rather than the + or above. I am very glad I decided to upgrade to the S25+, and here are the reasons why:
1) Performance. A very smooth octacore OS (Android 15, One UI 7.0), with 8GB of RAM powers this handset through videos, gaming, and excellent multitrack browsing.
2) Price. It's not inexpensive, but it isn't out of the range of most people. I really think upgrading to the best phone you can get is important, as we all tend to use our phones everyday. The S25+ hits this sweet spot.
3) Samsung Support. With their dedicated 24/7 support, via text, chat, and phone, Samsung outpaces their competitors in helping consumers get the best out of their phones.
4) Galaxy AI. Get answers to your questions via text or voice. Doodle or Draw. Galaxy's powerful AI tools will help you unlock tons of information and you can have it on your side panel. There's even an AI interpreter to detect and interpret languages other than your phone's set language.
For all of the reasons above, I have been enjoying the use of my S25+. I'm sure you will feel the same.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone.
on July 28, 2025
Posted by: Mforz77
[This review was collected as part of a promotion.] Enjoy using it for streaming, reading, maps, research, music.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy 25+ — A Tech Marvel in Your Pocket
on July 28, 2025
Posted by: SamPlusAlways
[This review was collected as part of a promotion.] Galaxy 25+ isn’t just good-looking—it’s brainy too, thanks to Galaxy AI. From instant photo touch-ups to live translations and noise-smoothing on calls, this phone doesn’t just keep up, it anticipates your needs.
The camera’s a beast. Night shots? Beautiful. Video? Sharp as ever. And the AI magic makes it all look effortless.
Performance is buttery smooth, even when you're juggling ten things at once. Charging is lightning-quick, and the battery keeps pace all day.
Bottom line? This thing’s not just smart—it’s stylish and surprisingly intuitive. Samsung nailed it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Proper function
on July 28, 2025
Posted by: TeamLindsey
[This review was collected as part of a promotion.] The software appears to have a number of glitches, and the updates seem to alter its functionality. Furthermore, the performance occasionally seems to be slower following these updates.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hey TeamLindsey, thank you for your feedback on your Samsung Galaxy S25+. We understand how frustrating it is when your device is not meeting your expectations in functionality. Without knowing the specifics of your experience, we have provided a link to the Samsung Support Team to offer assistance directly through chat to work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love all the features. Picture quality
on July 28, 2025
Posted by: Teardrop16
[This review was collected as part of a promotion.] Galaxy AI is my lifeline. It's like having my own personal assistant. Never forget appointments again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is unmatched
on July 28, 2025
Posted by: DougieFresh
[This review was collected as part of a promotion.] The Galazy S25 is a very smooth operating system. Never have to worry about it being slow. Has excellent battery life. The quality of the screen is on point. I have nearly used the Gallaxy AI though I've heard nothing but good things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality
on July 29, 2025
Posted by: DivaLeigh
[This review was collected as part of a promotion.] I switched from a pixel 6 to this phone and it is amazing so far. It's so customizable compared, I've had to break it up into a few days to touch on all the features. The speaker and display are amazing. Better than any phone I've had. Galaxy AI is well integrated without being forced on you. It's an extension rather than a necessity. Overall I'd highly recommend the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with cool features
on July 29, 2025
Posted by: CrysB25
[This review was collected as part of a promotion.] This phone was a huge upgrade from my Galaxy S10. The Galaxy AI feature is really awesome and one of my favorite features to play around with. It helped me a lot when it came to wording of my website and creating my logo. The pics also come out great and seem to edit itself in some type of way. There are so many other things I haven't even explored.
Value
5
Written by a customer while visiting Samsung US