Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(5,529 Reviews)
Open Ratings Snapshot
Rating breakdown 5,529 reviews
5 Stars
4,574
4 Stars
773
3 Stars
112
2 Stars
33
1 Star
37
86%of customers recommend this product. 
(
169 out of 197
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
4 out of 5
4
Nice phone
on July 2, 2025
Posted by: Marat570
[This review was collected as part of a promotion.] This phone is nice but I would be more of a five star if the phone did not have AI. That just sucks and I hate it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product has lasting battery.
on July 2, 2025
Posted by: Hotblade187
[This review was collected as part of a promotion.] Fast charging. Lasting battery, small,.
Love all the future that it has.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 and Galaxy AI: A Leap Into the
on July 2, 2025
Posted by: LGMack
[This review was collected as part of a promotion.] In a rapidly evolving tech landscape where innovation often feels iterative, the Samsung Galaxy S25 paired with Galaxy AI stands out as a definitive leap forward. After using the device extensively for several weeks, I can confidently say this isn’t just another smartphone upgrade—it’s a paradigm shift in mobile intelligence, design, and user empowerment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone. Love it
on July 3, 2025
Posted by: MikeyS
[This review was collected as part of a promotion.] This phone is incredible. Have not had a phone in years and just love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I've Ever Had
on July 3, 2025
Posted by: RoyalT
[This review was collected as part of a promotion.] First, just to say I've had many smart phones since its beginning. I currently have the Galaxy S25+ and it has met every expectation I hoped for. Plenty of memory, great camera even though not better than the Ultra, and still holds a battery charge for a very long time. The Galaxy AI is a welcome bonus over the previous generations as I was wary of it at first for security reasons and privacy. From editing photos to daily tasks, texting and even research it has made everything seem a lot more seamless and easy to use. Translation from other languages also is better due to the Galaxy AI as I use it for work a lot. I'm still learning about all it can help me do, but right now it's been off to a great start four months in.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone
on July 3, 2025
Posted by: Galaxiesfan25
[This review was collected as part of a promotion.] I have had many galaxy phones but the features on this phone are absolutely perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on July 3, 2025
Posted by: Drew76
[This review was collected as part of a promotion.] I love my phone with one exception! Every once in a while it randomly drops all signals including cellular, WiFi, Bluetooth, etc. For some odd reason it only seems to do it when I've been surfing the web through my web browser.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fix this and its perfect
on July 3, 2025
Posted by: MrDrake
Expertise:Expert
Verified Purchase:Yes
I dont like that the screen is sensitive to touch. It dials, messages, clicks, changes things, etc when in my pocket. Other than that all good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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