Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(5,464 Reviews)
Open Ratings Snapshot
Rating breakdown 5,464 reviews
5 Stars
4,519
4 Stars
762
3 Stars
113
2 Stars
33
1 Star
37
86%of customers recommend this product. 
(
169 out of 197
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Reliably reliable
on May 21, 2026
Posted by: 26Endo
[This review was collected as part of a promotion.] Galaxy AI. It has great features, it's reliable, & has good battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliably reliable
on May 21, 2026
Posted by: 26Endo
[This review was collected as part of a promotion.] Galaxy AI. It has great features, it's reliable, & has good battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung galaxy S25
on May 21, 2026
Posted by: Sereal
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 for my work in real estate, and it’s been a game changer. My job requires me to be constantly on the move, answering calls, managing listings, sending documents, and communicating with clients, and this phone handles everything smoothly with Galaxy AI.
The performance is fast and reliable, allowing me to switch between apps like email, CRM platforms, and messaging without any lag. The camera is excellent, which is a huge plus for me. I can take high-quality photos and videos of properties on the spot when I don’t have my professional camera with me.
Battery life easily lasts through a full day of showings and meetings, and the display is bright and clear, making it easy to review contracts and property details even outdoors.
Overall, the Galaxy S25 has made my workflow more efficient and keeps me connected at all times. I highly recommend it, especially for professionals in real estate who need a dependable and powerful device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!
on May 21, 2026
Posted by: Sarah67
[This review was collected as part of a promotion.] I previously had a galaxy A53 before I used a moto flip then pixel pro 8. I loved the flip phone and wouldn't have switched if I knew the durability would last a longer time than the experimental tech would. When I used the pixel 8 pro, all I could think about was how boring the phone was. When I finally got my hands on the galaxy s25+, I immediately fell in love. I adore the navy so much and I forgot just how much I missed having a Samsung phone. I absolutely love and recommend this phone. The galaxy AI is kinda neat but I haven't used it too much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 21, 2026
Posted by: Walkabout
[This review was collected as part of a promotion.] I like how the phone updates with out problems. The phone is durable, and i like the blue version i picked. The Galaxy AI was a selling point.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product is awesome and high quality performanc
on May 21, 2026
Posted by: San004
[This review was collected as part of a promotion.] The Ai is insanely good and the phone is cool especially in gaming experience for bigger games like pubg and even the camera is awesome 👌 👏
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone
on May 21, 2026
Posted by: Hart738
[This review was collected as part of a promotion.] A great device it is the best I wouldn't treat it for anything
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Kinda laggy
on May 22, 2026
Posted by: Imluckyru
[This review was collected as part of a promotion.] While I really love the ai features and smooth interface I hate that there is no storage slot i find that my phone is laggy, slow , and I constantly clean it and free up space...it over heats and is kind of clunky . Im kind of disappointed
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMay 22, 2026
Hi Imluckyru, we appreciate you sharing your experience of your Samsung Galaxy S26+ with us. We are pleased to hear that you are happy with the capabilities of Galaxy AI and overall usage of your device. We have provided a link to an article to help you adjust the refresh rate and help with the occasional lag you mention experiencing. We have also shared a link to the Samsung Support Team to assist you any time you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
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Written by a customer while visiting Samsung US
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