Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Average customer rating
4.8
(5,153 Reviews)
Rating breakdown 5,153 reviews
5 Stars
4,269
4 Stars
710
3 Stars
105
2 Stars
33
1 Star
36
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Mint
Customer Rating
4
Great phone!
on March 30, 2026
Posted by: Papamurph0625
[This review was collected as part of a promotion.] Overall this is a fantastic phone. Plenty of storage space, excellent camera and, fast. Of course the available apps are all top notch and, plentiful.
Galaxy AI has also proven to be a game changer. It has streamlined my day and is a great companion to have with me.
In fact, the only knock that I have against the phone is a trivial one. Every time I plug my 25+ in to charge it, the browser pops up for some reason. It is a minor inconvenience but, an inconvenience all the same.
Other than that, this phone is more than capable of handling whatever is thrown at it. And, it will handle it quickly and efficiently. Great job Samsung!
Galaxy AI has also proven to be a game changer. It has streamlined my day and is a great companion to have with me.
In fact, the only knock that I have against the phone is a trivial one. Every time I plug my 25+ in to charge it, the browser pops up for some reason. It is a minor inconvenience but, an inconvenience all the same.
Other than that, this phone is more than capable of handling whatever is thrown at it. And, it will handle it quickly and efficiently. Great job Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Convenient features and has been easy to operate.
on March 30, 2026
Posted by: SAM25ISBEST
[This review was collected as part of a promotion.] I have had this device for 6 months and have been very satisfied with it's functions. Im still finding new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My mini me
on March 30, 2026
Posted by: Snowflake
[This review was collected as part of a promotion.] My galaxy is by myside everyday. It's my communication and it peaks my interest when I need to relax . The phone is reliable. No issues with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy s25
on March 30, 2026
Posted by: Motherof3
[This review was collected as part of a promotion.] I love all galaxy devices. Always have. My s25 is very uo to date with modern technology, including galaxy ai. The features that come with the phone are very modern, and can be helpful in day to day tasks. I can personalize my device whatever way I please, and it is very reliable. 10 out of 10 will always stick with galaxy products. I also have a galaxy watch that links perfectly and am able to use with my device with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features and Love the camera as well!
on March 30, 2026
Posted by: AnimalLover59
[This review was collected as part of a promotion.] So many awesome features and the AI feature is incredible, I highly recommend this phone, you will not be disappointed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on March 30, 2026
Posted by: Talk2Johnny
[This review was collected as part of a promotion.] Well designed, easy to use. Great sound quality. Love it. Had the S20÷ before and loved it. This is a great upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too often the receptio its simply poor. G
on March 30, 2026
Posted by: Angeles
[This review was collected as part of a promotion.] Managing many photos simultaneously in the Gallery is almost impossible. Sometimes I attempt to get AI support b I t again its impossible to follow the recommendations or even ro understand the tasks to accomplish my desired task. Needs a lot of work to be more user friendly.
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hello Angeles, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25+. We understand how important specific functionality with your device is to you, and how frustrating it can be when you are finding it difficult to accomplish certain things. Without knowing exactly what you are attempting to do with your photos, we have provided a link to the complete manual for your device that shows how to use the photos app. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 25+
on March 30, 2026
Posted by: Florencen
[This review was collected as part of a promotion.] I love my Galaxy 25+. I use it to research many things. I watch various streaming videos. I dont like the AI very much so I dont use it. The o ly thing I dont like is the little.man figure in the corner for disabilities. Sometimes I hit it by accident and then it's talking the letters. Also, so.etimes it changes the color . Overall, I love my Galaxy 25+. I cannot wait till I can get the Galaxy 26+ in about two months.
Value
4
Written by a customer while visiting Samsung US