Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Icyblue
Average customer rating
4.8
(5,582 Reviews)
Rating breakdown 5,582 reviews
5 Stars
4,614
4 Stars
782
3 Stars
115
2 Stars
34
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Icyblue
Posted by: Passenger
Verified Purchase:Yes
Screen sensor wasn't very sensitive and sound quality wasn't good. Otherwise the phone very good.
Performance
4
Design
4
Response from Samsung USBy R&R Team, March 5, 2026
Hello Passenger, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are overall enjoying the features and capabilities of your device. We have provided links to articles to help you with the audio quality and display sensitivity of your device. We have also shared a link to the Samsung Support Team for your convenience if you ever want assistance with the features of your device. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
Love Samsung phones. Meets expectations, will never go got Iphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung makes a solid phone
on March 13, 2026
Posted by: Battlekitten
[This review was collected as part of a promotion.] I dont use AI. But I enjoy the phone it takes good photos. I rarely get spam calls. It is beautiful and held up well
Value
5
Response from Samsung USBy R&R Team, March 13, 2026
Hey Battlekitten, thank you for your feedback on your Samsung Galaxy S25+. We are so happy to hear how well this device aligns to your needs and wants, and that you are enjoying capturing amazing photos and videos on your device. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent device!
on March 14, 2026
Posted by: Galaxygirl69
[This review was collected as part of a promotion.] I am an avid Samsung supporter. Every phone I've had since 2011 has been a Samsung. The system is easy to understand and navigate. I use my phone for everything (talk, text, entertainment, etc) and so far my Samsung keeps up with me! I cant see a day where I would switch to any other phone!
I have not used Samsung Galaxy AI yet, but I'm sure I will soon!
I have not used Samsung Galaxy AI yet, but I'm sure I will soon!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on March 14, 2026
Posted by: Chito1
[This review was collected as part of a promotion.] I've had my s25 for a year now and it still work like it did when I first got it and im stilling new things about it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been great to use.
on March 19, 2026
Posted by: Bao235
[This review was collected as part of a promotion.] This has been the best phone since I had one. I began with an Samsung 20, that my sin got free, I never had a smart phone that could play movies anf do so many thin
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy S25+
on March 22, 2026
Posted by: IndiaTyanna
[This review was collected as part of a promotion.] Ok so first I ABSOLUTELY LOVE the camera in this photo the pictures come out so clear an vibrant the Internet speed is the fastest I've ever dealt with. The sound clarity is A1 when I say this phone has so many features an is very durable the screen an speakers are the best I've ever had on a phone. If you was thinking on buying it don't think about I just buy it I PROMISE YOU'LL BE HAPPY YOU DID.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life
on March 22, 2026
Posted by: Thia420
[This review was collected as part of a promotion.] I prefer Samsung. Always have. And so I've used their phones ahd update every few years. This time I was lucky to get the Note with stylist and I love it. I love the camera please Samsung keep up the good work. I love taking pictures of the moon and stars and its as close as id get to NASA or SpaceX experience or a telescope like experience. So you know youll get good pics for weddings and things!
Value
5
Written by a customer while visiting Samsung US