Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Icyblue
Average customer rating
4.8
(4,197 Reviews)
Rating breakdown 4,197 reviews
5 Stars
3,504
4 Stars
556
3 Stars
77
2 Stars
26
1 Star
34
86%of customers recommend this product.
(
163 out of
190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Icyblue
Customer Rating
4
A good phone
on March 13, 2026
Posted by: Ihearya
[This review was collected as part of a promotion.] I am a full believer in the Samsung Galaxy phones. The Samasung s25 plus that I have now is okay. I prefer the other versions because it had better features to my experience. The S25 has great AI features that help you to edit pictures and photos. It can be used in multiple things. The Phone features are okay but seem to be more on the aggravating side. Features that they had before which were great or now gone. The phone does have some good features. The camera is one of the best features that I like because of the zoom function and the clarity when you do use that feature. The Bluetooth feature on it seems to be a bit buggy but when connecting to your Galaxy buds it does seamlessly. One thing I dislike is that I'm not able to control the volume on the phone when it is connected to a vehicle. I believe I should be able to have full control. I am a loyal Android user and will continue to get them in hopes that they will get better and better. This is my honest review of it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Always Reliable
on March 13, 2026
Posted by: Jamunicorn
[This review was collected as part of a promotion.] My phone works great and is always really reliable. Everything works amazing and I look forward to upgrading to another Samsung Galaxy in the future. I am just getting into using the Galaxy AI. Look forward to seeing what it can do for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a great phone
on March 13, 2026
Posted by: Superd170
[This review was collected as part of a promotion.] It has ben a great tool for everything I do quick response the galaxy ai is very helpful in info gathering planning days
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phones never disappoint
on March 13, 2026
Posted by: Socal1217
[This review was collected as part of a promotion.] I have always had a galaxy phone. The s25 is my newest one. And i just love it. Not to mention the AI which has been one of my favorite features to use. I play lots of games on my phone and they run smooth. I use my camera to take before and after pictures of vehicles i detail. Camera is amazing. I will continue to use the galaxy phones for as long as i have a phone line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone but camera has issues
on March 13, 2026
Posted by: GALAXYUSER
[This review was collected as part of a promotion.] The phone works well and is fast. But camera keeps crashing and will not stay active. Unless I clear data and then relaunch, i was hoping the latest software update would fix it.But still ongoing issue.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hello Galaxyuser, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are happy with the enhanced speed of your device. We have provided a link to an article to help you troubleshoot the camera app not operating as intended on your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
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Samsung Community
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Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Samsung Galaxy S25 with AI .
on March 13, 2026
Posted by: Peterfrt66
[This review was collected as part of a promotion.] I love the new Samsung Galaxy S25. It has a longer battery charge, takes great pictures. The screen in smaller in size and fits in my pocket better. Love the AI technology; I use it daily to find answers to my questions, and even recommends places to eat close by.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on March 13, 2026
Posted by: Lovelife36
[This review was collected as part of a promotion.] I love this phone! So many great features and I love the galaxy AI features! I have no complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
More customizable
on March 13, 2026
Posted by: Kingofbeef
[This review was collected as part of a promotion.] I can't make every app have its own sound some of the apps appear that I can't customize the notification sound.
Value
4
Written by a customer while visiting Samsung US