Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Average customer rating
4.5
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
55
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
5
91%of customers recommend this product.
(
41 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Customer Rating
5
Great phone
on April 14, 2024
Posted by: Maryc64
Great phone Love the size and colors. Amazing features
Written by a customer while visiting Samsung US
Customer Rating
4
Great unless you own a Volkswagen
on March 14, 2024
Posted by: Corgigrrl88
I really like this phone, I've had Notes from the 4 to the 10+
I can't believe how much tech has changed from 2019! My only complaint is that I've been having issues with my 2018 VW & no one is taking responsibility for the android auto issue! Just my rotten luck that Samsung & Volkswagen don't mix! I wish I would have known. I really hate the competitor but at least I would have my phone running the car app smoothly & consistently. Of the 3 car manufacturers having issues, mine is one of them!!
I can't believe how much tech has changed from 2019! My only complaint is that I've been having issues with my 2018 VW & no one is taking responsibility for the android auto issue! Just my rotten luck that Samsung & Volkswagen don't mix! I wish I would have known. I really hate the competitor but at least I would have my phone running the car app smoothly & consistently. Of the 3 car manufacturers having issues, mine is one of them!!
Written by a customer while visiting Samsung US
Customer Rating
4
Okay-ish
on March 12, 2024
Posted by: Anonymous
from Canada, Kitchener
Expertise:Beginner
I feel like the camera is not really great, still great but not peak. The frame is horrible, easy to take scratchs.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Language packs WILL NOT install.
on February 15, 2024
Posted by: CJ Harris
from Columbus OH
Expertise:Intermediate
Traded in all my 4 of my lines for all 4 of us to get the Samsung s24 ultra. I will only update my post when I have a real answer to fix my issue. 2 out of 4 of my phones had zero issue downloading every Language pack available. Now my other 2 WILL NOT DOWNLOAD ANY LANGUAGE PACK. It fails to install on every language. How do I fix this?? Once I have an answer on how to resolve this I will gladly change to 5 stars. Until then 3 stars.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, February 16, 2024
Howdy CJ,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you are currently experiencing with your devices and without being able to ask you any follow up questions, I suggest contacting Samsung Support for further assistance and/or troubleshooting on that feature. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you are currently experiencing with your devices and without being able to ask you any follow up questions, I suggest contacting Samsung Support for further assistance and/or troubleshooting on that feature. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Terrible fingerprint reader
on February 7, 2024
Posted by: CrazyFarmerLady
from VT
Expertise:Expert
Everything is great. But it has the worst fingerprint reader. Really disappointing on the fingerprint reading!
Written by a customer while visiting Samsung US
Customer Rating
5
There is no phone that can beat this 1
on February 7, 2024
Posted by: Harry fogel
from New York
Expertise:Intermediate
The best new phone for yourself
And for business
And for Presents
And for business
And for Presents
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Luv the soft and light it is Would Recommend!! ;)
on February 6, 2024
Posted by: LoVeSaMsUnG1
from US San Diego
Expertise:Intermediate
I AM SO HAPPY WITH MY PURCHASE
I bought this like a week ago and its awesome
I bought this like a week ago and its awesome
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great features pretty phone
on February 2, 2024
Posted by: Squeakie
from Richmond VA. 23224
Expertise:Expert
I've heard its great working phones and very Pretty
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US