Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Average customer rating
4.5
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
55
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
5
91%of customers recommend this product.
(
41 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Posted by: Stan Senechal
Verified Purchase:Yes
Love the phone screen is clear and bright. Key fits my fat fingers
Written by a customer while visiting Samsung US
Posted by: Ann M
from Chicago
Verified Purchase:Yes
Very happy with my new Samsung S24 Ultra. Got it for a great price too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J Lyons
Verified Purchase:Yes
This was a replacement for my solid and trustworthy Note 10 that didn't even have a scratch on it and it I refused to replace. Sadly my Note 10 passed away quietly in its sleep. The new S24 Ultra is amazing! I like the fact they finally dropped the curved screen, on a pen enabled device the curved screen was a bit of a hindrance. The camera upgrades are a huge plus. While I was in the upgrade mood I also retired my Tab S6 with a new Tab S9 Ultra. The two devices work seemlessy well in harmony with each other and switching data over from the old devices was a breeze.
Written by a customer while visiting Samsung US
Posted by: Cricket k
from Tennessee
Expertise:Expert
Verified Purchase:Yes
Love this phone i traded up from 22 ultra love the updates
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cassy N
Verified Purchase:Yes
So far this phone was easy to transfer all my data to and works great! Replacing Galaxy S21.
Written by a customer while visiting Samsung US
Posted by: TheOzone
from NC
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone. Better price 2 weeks later makes me a little salty. Also their shop app affirm checkout was broken.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sami
from New york
Expertise:Intermediate
Verified Purchase:Yes
I am getting lot of call drop. Not sure if it's the network but it started since I got the new phone
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, September 19, 2024
It's great to hear from you, Sami. We appreciate you taking the time to share your feedback with us and we hope that you continue to do so. We noticed that you reached out to share your thoughts on the Galaxy S24 Ultra. The S24 Ultra is equipped with an impressive feature that allows you to speak foreign languages on the spot using Live Translate with Galaxy AI. This cutting-edge technology enables convenient communication by providing near-real-time voice translations right through your Samsung Phone app. Whether you're traveling abroad, communicating with international clients, or simply learning a new language, the Galaxy S24 Ultra's Live Translate feature offers a seamless and efficient way to bridge language barriers. If your Galaxy phone is experiencing low signal or even no signal at all, you may be unable to connect to the internet, and its ability to make or receive phone calls may be limited. Check out the link attached for options to help troubleshoot this. If the call dropping persists after troubleshooting, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Kaiden
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Another good solid phone. I'll be with Samsung since the note. And by far, these phones aren't really good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US