Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2025 256GB (Unlocked) - PANTONE Mocha Mousse
Average customer rating
4.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2025 256GB (Unlocked) - PANTONE Mocha Mousse
Customer Rating
5
Superior phone to it's predecessors.
on November 5, 2025
Posted by: Fljgospelman
from Georgia
I found the Razr+ 2025 to be smoother and faster than the Razr+ 2024. I actually use the external screen more often for the quick and easy task. The colors are sharper. I expect the titanium reinforced hinge to hold up better and longer than the previous hinges.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 9, 2025
Hi Fljgospelman, We’re delighted to hear you’re enjoying your new Razr+ 2025 and noticing the improvements in performance, display, and hinge design! Thank you for sharing your detailed feedback and for continuing to choose Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features!!
on January 14, 2026
Posted by: Granny70
So far soooo good love it...still getting around to figure everything out
Response from motorola.comBy Mitch, Motorola Customer Care, January 14, 2026
Thank you for your feedback, Granny70. We’re glad to hear that you’re enjoying the features so far. Take your time exploring everything—your phone has a lot to offer, and we’re happy it’s making a great impression. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Pretty brown color
on March 5, 2026
Posted by: Vivi30
from Louisiana, United States
Not as great as Samsung. You can't choose and alter the order of the apps and it was really hard to contact Motorola for a return. So in the end, I gave up and stayed with the phone. If you want to put a video as a home screen you have to download an app and PAY extra for it. It's just not very easy or budget friendly to personalize and customize it.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2026
Hi Vivi30, Thank you for taking the time to share your feedback. We're glad to hear that you like the phone’s color, but we're sorry that the overall experience and customization options did not meet your expectations. As we stand by our phones, we'd like to help. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
I had something else here but it won't let me subm
on May 3, 2026
Posted by: TGail
from KS
I can't remember how long ago I bought it maybe a month cuz I just got the credit card bill but I am very happy with it and I've even dropped it once and it's not broken anything I love that there's no little space up there by the phone circle at the top cuz it's like that that's where mine came apart before and I didn't get I'm big enough credit that I wanted on it probably because of that but I'm liking the color and it's not a beta anymore cuz I had the beta one before in green I'm really happy with it
Response from motorola.comBy Mitch, Motorola Customer Care, May 4, 2026
Hi TGail, Thank you for your feedback. We’re glad to hear you’re very happy with your phone and that it’s holding up well, even after a drop. It’s great to know you’re enjoying the design, color, and overall experience, especially compared to your previous device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en.
Written by a customer while visiting motorola.com