I bought this PC, and they shipped it to me. Upon arrival I noticed issues with the graphic card. I reached out to them and sent pictures and they told me my graphics card was damaged in the shipping process. They immediately sent me a new graphic card at no cost as I shipped my old one back. They walked me through how to install it and eased my mind with any questions I had. The service was quick and incredible. 10/10 recommend to anyone looking for a great pc!