Customer reviews from Acer America Corporation
Acer - Refurbished Excellent - Aspire Go 15 - Intel Celeron - 128GB Storage - AG15-31P-P5TG - Silver
Average customer rating
1.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
1
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Acer - Refurbished Excellent - Aspire Go 15 - Intel Celeron - 128GB Storage - AG15-31P-P5TG - Silver
Posted by: Kids First Computer
Verified Purchase:Yes
I'm surprised by the Poor construction quality. Toys from the 80's had significantly better build quality. Did I purchase the lowest priced unit, Nope!, but I did get that quality. I should have just wiped my five year old computer and used that.
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer America, October 15, 2024
Dear Kids,
Thank you for taking the time to leave a review on your Acer Aspire Go laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Thank you for taking the time to leave a review on your Acer Aspire Go laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Customer Rating
2
Not enough Memory
on July 16, 2024
Posted by: Tor/
from San Diego
Only 4 GB of memory! Everyone knows the minimum should be 8 GB!
Response from Acer America CorporationBy Acer America, July 17, 2024
Dear Tor,
This model should have one memory slot that supports up to 16GB. To access you will need to remove the bottom cover of the laptop then remove the battery. If you should need assistance with this please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
This model should have one memory slot that supports up to 16GB. To access you will need to remove the bottom cover of the laptop then remove the battery. If you should need assistance with this please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Customer Rating
1
Worst Laptop I’ve ever used
on December 16, 2025
Posted by: Bob2025
from Kyrgyzstan
The laptop is cheap and still not worth the cost.
Unable to install more ram.
Laptop stops communicating to the wifi module.
The laptop cannot run more than 2 applications.
Laptop stops communicating to the wifi module.
The laptop cannot run more than 2 applications.
In short this laptop is worse than Chromebook which is saying something since Chromebook can’t do anything meaningful.
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer America, December 16, 2025
Hello Bob,
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Thank you for taking the time to leave a review on your Acer Aspire laptop. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation