Customer reviews from Acer America Corporation
Acer - Refurbished Excellent - Iconia P10 - 10.4" Tablet Cortex A73 2GHz 4GB RAM 64GB FLASH Android12 P10-11-K5P5 NT.LFRAA.002 - Black
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
0%of customers recommend this product.
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0 out of
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Customer Reviews for Acer - Refurbished Excellent - Iconia P10 - 10.4" Tablet Cortex A73 2GHz 4GB RAM 64GB FLASH Android12 P10-11-K5P5 NT.LFRAA.002 - Black
Customer Rating
1
NOT RECEIVING UPDATES
on August 7, 2023
Posted by: Vertical
from Boston, MA, U.S.
This tablet was just released and is running Android 12. It is August 2023 and it has only received the March 5, 2023 security update. A new product should be receiving monthly security updates (or, worst case, quarterly). And Android 14 is nearly out.
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer Support, August 10, 2023
We appreciate you taking the time to write this review. From researching Android updates we found: Android upgrades or "major OS updates" are yearly. This is when Android 12 upgrades to Android 13, or One UI 3 to One UI 4, and so on. Typically, devices will get one more year of security updates after they receive their last OS upgrade. Update timelines begin at the time of release. When an update is available it will push to your device by way of a notification. If you feel your tablet is not updating as it should, contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Regards,
Acer America
Written by a customer while visiting Acer America Corporation