Customer Reviews for ZeroWater - Official Replacement Filter - 5-Stage 0 TDS - IAPMO Certified to Reduce Lead, Chromium & PFOA/PFOS, 3-Pack - White
Customer Rating
3
Great, with a drawback
on August 16, 2025
Posted by: Lavndr
Length of ownership:1 year or longer
I love these water filters. Seriously, cleanest water ever. We’ve used another system for many, many years…swapped to this one and the difference is incredible. But the drawback is the cost, and how often they have to be changed. It’s ridiculous. We have the 23c dispenser. We use the water for drinking only (including for our 4lb dog and 2 small birds). But the filter needs to be changed every 2-3wks. The weeks is pushing it. At the price of the filters, which is a hard pill to swallow regardless how good the water is, it’s just not cost effective.
No, I would not recommend this to a friend.
Written by a customer while visiting zerowater.com
Customer Rating
2
Lasts 2.5 weeks.
on January 24, 2026
Posted by: Af373
Length of ownership:1 year or longer
I have been a zero water customer for 3 years. The old filters used to last over a month. The new filters last 2 weeks. They’re insanely overpriced for the longevity. I don’t understand how the new filters aren’t lasting. I will be looking into other options in the future.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, February 4, 2026
Thank you for your feedback. We apologize for your dissatisfaction. An email has been sent requesting some additional information. Please review and reply. Your time and business are greatly appreciated.
Written by a customer while visiting zerowater.com
Customer Rating
4
Love the water but the pitcher needs work
on August 14, 2025
Posted by: ClaireJ
Length of ownership:1 year or longer
We love our water filtration system for the most part. The water taste great and cost less than many other filters and works better. However, the pitcher design itself needs work. I’ve broken two pictures already trying to get the plastic piece off so that I could change the filter. It’s very hard to get off without breaking and another thing is it’s very hard to lift the white piece out of the blue picture without breaking it. If the design could be better on the physical product it would be so much better but the filters themselves really work. Also I just wanna say that I live in birmingham,Alabama on your website it says our TDS reading is around 112. My water reads 179. Birmingham has one of the most abysmal water filtration systems in the country. They’re probably giving you that number because they don’t want anyone to know how absolutely terrible of a job they doing cleaning our water.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com