Customer reviews from Branch
Branch Furniture - Softside Chair Mid Back - Vegan Leather Black
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
148
4 Stars
34
3 Stars
11
2 Stars
4
1 Star
5
95%of customers recommend this product.
(
182 out of
191)
Customer Reviews for Branch Furniture - Softside Chair Mid Back - Vegan Leather Black
Customer Rating
5
Love this chair
on September 2, 2026
Posted by: Julie L.
from US
I bought this chair for a new office set up and I love it. It’s super comfortable and looks amazing!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
1
Way too short, even if you're petite
on August 25, 2026
Posted by: Maria C.
from US, United States
[This review was collected as part of a promotion.] This chair is way too short to allow for true ergonomic set-up. I am 5' 2" and cannot get an adequate set-up with my desk given how short the chair is and the fact that it doesn't go any higher. Both my husband and I ordered one of these and he is 6ft and is struggling with it just like me. Beware, I would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Amazing chair!
on August 24, 2026
Posted by: Mildred L.
from US, United States
[This review was collected as part of a promotion.] Excellent purchase. We got the blue one and the color was perfect. It’s very comfortable and looks great.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3
The pre-drilled holes misaligned
on August 16, 2026
Posted by: Keiko H.
from US, United States
[This review was collected as part of a promotion.] The pre-drilled holes in the seat and the both arms are not aligned at all. We followed the instructions how to aligne and secure the screws but the holes are so misaligned, we had hard time having the screws catching and tighten. We kind of forced the screws to fit in the holes and tighten but they went in so crookedly, we hope they won't affect the overall stability of the product. They need to review the template or whatever they use to determine where the holes are drilled. Otherwise, overall quality of the product is fine. Nice vegan leather.
Written by a customer while visiting Branch
Customer Rating
4
Nice but smaller than expected
on August 12, 2026
Posted by: David H.
from US, United States
[This review was collected as part of a promotion.] Chair is nice and works well. Would be nice if it had an extension for the height so I don’t have to sit so low.I’m not even that tall so this chair wouldn’t work at all for anyone 6 foot or taller.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Beautiful and comfortable
on August 10, 2026
Posted by: Jackie S.
from US, United States
[This review was collected as part of a promotion.] I love the navy soft side. It’s really comfortable and looks chic
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Beautiful Chair
on July 31, 2026
Posted by: SCOTT B.
from US, United States
[This review was collected as part of a promotion.] Was tired of uncomfortable desk chairs, and saw your ad on TV, so I figured, what do I have to lose? I love your chair. Soft and comfortable just like a desk chair should be, if I am spending countless hours in it.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great Chair
on June 26, 2026
Posted by: Glenn M.
from US, United States
[This review was collected as part of a promotion.] I was nervous about buying a chair online as I normally like to test drive them in person. But all the great reviews are true- this is a well-made, comfortable desk chair. It doesn't have all the bells and whistles of adjustability but it's a perfectly fine, handsome chair. I bought the yellow/mustard chair and the photos match real life
I would recommend this to a friend!
Written by a customer while visiting Branch