Customer reviews from Branch
Branch Furniture - Softside Chair High Back - Fabric Bone
Average customer rating
4.6
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
147
4 Stars
34
3 Stars
10
2 Stars
4
1 Star
5
95%of customers recommend this product.
(
181 out of
190)
Customer Reviews for Branch Furniture - Softside Chair High Back - Fabric Bone
Customer Rating
5
Sturdy and stylish
on January 28, 2026
Posted by: Ali H.
from US, United States
[This review was collected as part of a promotion.] looks as good as the pictures i first saw. Assembling it, it was much heavier then expected but that probably means its construction is sturdy. I did have some difficulty putting the snap on wheels but eventually tried to put the wheels on a hard service and push the frame. enjoying it so far
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Softside Chair
on January 26, 2026
Posted by: Michael W.
from US, United States
[This review was collected as part of a promotion.] Very well made and comfortable chair. Extremely pleased with purchase. Recommend to anyone looking for a high quality chair at a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Soft side chair
on January 20, 2026
Posted by: Linda M.
from US, United States
[This review was collected as part of a promotion.] Love the comfort of the chairs. I purchased six for my kitchen. However they roll too easily and may move while attempting to sit. Is there any way to slow the wheels so they don’t roll so easily? Also they are difficult to adjust height.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Comfy!
on January 19, 2026
Posted by: Jordan B.
from US, United States
[This review was collected as part of a promotion.] The chair is very comfy and the velvet looks so good!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Softside Chair (Fabric)
on January 19, 2026
Posted by: Rebekah K.
from US, United States
[This review was collected as part of a promotion.] Comfortable and aesthetic chair. Highly recommend for a great price. This is the second chair I've owned from Branch.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
soft side chair
on January 17, 2026
Posted by: nancy h.
from US, United States
[This review was collected as part of a promotion.] Chair is very comfortable... I generally sit forward so don't need back supports or other adjustments with the exception of height. I'm satisfied with the chair. It's a nice change from the rickety old one I was using. I was a bit daunted when I saw all the pieces that had to be assembled, but with a little help from a guy stronger than I at turning allen wrenches, the chair went together pretty easily. The directions are very clear and pieces are labeled. I'd say 1/2 an hour to 45 minutes should do it. It was kind of fun once I got started.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Extremely difficult to put together
on January 14, 2026
Posted by: Iris S.
from US, United States
[This review was collected as part of a promotion.] The chair is comfortable, attractive, and reasonably priced. However it took me a very long time to put together. It would have been infinitely better had the base come as one piece with only the wheels to snap in. I don’t recommend this product unless you are very handy or willing to pay someone to do it for you. I ultimately hired someone and it took him a long time to finish.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
1
AI generated product images
on January 10, 2026
Posted by: Jackie
from US
Don't purchase chairs without first requesting color swatches. They use AI generated images on their site and the color depictions are wildly incorrect. The taupe for example is a deep chocolate brown.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch