Customer reviews from Branch
Branch Furniture - Softside Chair High Back - Fabric Bone
Average customer rating
4.6
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
147
4 Stars
34
3 Stars
10
2 Stars
4
1 Star
5
95%of customers recommend this product.
(
181 out of
190)
Customer Reviews for Branch Furniture - Softside Chair High Back - Fabric Bone
Customer Rating
2
Not a comfortable chair
on February 16, 2026
Posted by: Joni B.
from US, United States
I waited one month to receive this chair, all the reviews say it is so comfortable, the best chair ever. Well its not, it is the most uncomfortable chair I have ever sat in, and I am stuck with this expensive purchase. I don't know what to do, this is going to be a long 8 hour day. The chair is beautiful but hard as a rock with no padded comfort at all.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Fantastic soft side armchair
on February 12, 2026
Posted by: Irene d.
from US, United States
[This review was collected as part of a promotion.] Very comfortable! It was stiff for the first day but then the seat and back molded to my body day and provide support and comfort for a day at my desk !
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Love my new Branch soft side!
on February 9, 2026
Posted by: Michalene L.
from US, United States
[This review was collected as part of a promotion.] The camel color is just gorgeous and the chair is super chic and comfortable. The seat cushion is so plush but not squishy and the lumbar back cushion is in just the perfect spot. Very happy with my new chair. Will be buying one for my hubby.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Perfection and well styled
on February 6, 2026
Posted by: Julie M.
from US, United States
[This review was collected as part of a promotion.] Great balance between function and well styled
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Softside Branch high back chair
on February 6, 2026
Posted by: Taylor Z.
from US, United States
[This review was collected as part of a promotion.] I am loving this chair so much. It is so comfortable. Exactly what I was looking for!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
STUNNING Chair...kinda difficult to put together
on February 5, 2026
Posted by: Rachel W.
from US, United States
[This review was collected as part of a promotion.] I love this chair and it was even better than I expected! I got the high back oatmeal boucle and it’s cute and comfortable. I’m able to sit cross legged in it (I’m 5’7”) and can work for hours. I would give it five stars if not for how difficult it was to put together. Installing the arms was the trickiest part but once set up well worth it!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
comfy and stylish
on January 31, 2026
Posted by: lisa a.
from US, United States
[This review was collected as part of a promotion.] Just what I needed. Comfortable and looks great in my office!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Could not love this chair more!
on January 30, 2026
Posted by: Shelli O.
from US, United States
[This review was collected as part of a promotion.] It fits perfectly under my desk and is so comfortable, I end up sitting TOO long! Could not be happier!
I would recommend this to a friend!
Written by a customer while visiting Branch