Customer reviews from Branch
Branch Furniture - Softside Chair Mid Back - Fabric Overcast
Average customer rating
4.6
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
146
4 Stars
34
3 Stars
10
2 Stars
4
1 Star
5
95%of customers recommend this product.
(
180 out of
189)
Customer Reviews for Branch Furniture - Softside Chair Mid Back - Fabric Overcast
Customer Rating
4
Hard to Please but Mostly So!
on September 28, 2026
Posted by: Martha
from US
I have spent years (and lots of money!) seeking out the perfect aesthetic while still being ultra comfortable. The Softside Chair is the best and closest to perfect I've found so far! A real compliment. The branch softside chair is more supportive and attractive than what you're going to find in most budget ergonomic chairs. I personally chose it for the aesthetics since my home office is in my living room. As a plus-sized woman with both fibromyalgia and EDS, I found the arms too restrictive to be comfortable. I still really love the chair without the arms though! It does make up for this, however, by being the ONLY chair that has gone low enough for me to put my feet on the ground, too. I wish it was slightly more plush in the seat given the name, but I also recognize that I would prefer a 4 inch memory foam cushion.... which I've added. I'm giving 4 out of 5 stars
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
1
It’s okay
on September 28, 2026
Posted by: Rachel S.
from US, United States
[This review was collected as part of a promotion.] The chair isn’t quite as comfortable as I’d hoped. It’s not as wide as I’d like and was a bit ore difficult to put together than described. The color is much darker than in photos
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
pretty + comfy chair!
on September 28, 2026
Posted by: Sujin L.
from US, United States
[This review was collected as part of a promotion.] I have been using my softside chair for a couple of months now, and I love it! I didn't want a clunky black office chair in my room to dampen my mood when I use my desk, so I opted for the blue softside chair. It's comfy when I sit down + I also cross my legs when I sit and I'm able to do that. the chair doesn't go up super high, so I would recommend this for those on the shorter side.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Function + Style
on September 28, 2026
Posted by: Melinda
from US, United States
[This review was collected as part of a promotion.] We had to say goodbye to our beloved Pollock office chair and loved the look and reviews of this Softside chair. We appreciated it had more functionality than our prior chair, including height adjustment and wheels, all while having excellent back support. The icing on the cake is that it’s a reasonable price for an ergonomic chair, and it’s pretty! I was so happy with my first purchase with Branch that I also bought a laptop stand (which is also great).
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Wish I’d bought it sooner!
on September 28, 2026
Posted by: Kayla C.
from US, United States
[This review was collected as part of a promotion.] I had my heart set on the chair for a full year before I finally got it, and boy, was that a mistake! The back pain I could have saved myself from if only I had gotten it sooner! Not to mention, it is not an eyesore like a typical desk chair which is a huge plus, as I am in a studio apartment and work remotely. So yes, basically it has become not just my desk chair, but an everything chair!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3
wanted to love it
on September 28, 2026
Posted by: zara c.
from US, United States
[This review was collected as part of a promotion.] I really wanted to love this chair, especially given the price, but unfortunately it hasn’t been quite as comfortable or functional as I was hoping.The recline is probably my biggest frustration. It doesn’t always stay locked where I set it, and I often have to try a few times before it actually catches. I’m also on the shorter side and really wish the chair could go a little lower. The armrests are quite thin too, so they’re not as comfortable as I expected for longer periods of sitting.That said, the chair itself looks great. I really like the color and the material feels nice and high quality. It’s a beautiful chair, which is part of why I’m disappointed that the comfort and functionality haven’t quite lived up to what I expected at this price point.
Written by a customer while visiting Branch
Customer Rating
5
Amazing quality for the price
on September 28, 2026
Posted by: Fred N.
from US, United States
[This review was collected as part of a promotion.] Couldn't be happier with our purchase. Easy to assemble. Comfortable. Feels like value with no compromise.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Awesome desk chair
on September 28, 2026
Posted by: Marissa
from US, United States
[This review was collected as part of a promotion.] We love our desk chair. Was super easy to assemble and is very comfortable for long days of work. Looks very polished in our room and is exactly what we were looking for!
I would recommend this to a friend!
Written by a customer while visiting Branch