Customer reviews from Branch
Branch Furniture - Softside Chair Mid Back - Fabric Overcast
Average customer rating
4.6
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
146
4 Stars
34
3 Stars
10
2 Stars
4
1 Star
5
95%of customers recommend this product.
(
180 out of
189)
Customer Reviews for Branch Furniture - Softside Chair Mid Back - Fabric Overcast
Customer Rating
3
Everything is comfortable but the arms
on January 9, 2026
Posted by: Tiana F.
from US, United States
[This review was collected as part of a promotion.] I was excited to purchase this chair as a more stylish option for my home office. Assembly was straightforward and easy. The seat and back are very comfortable and could work well for all-day use if you do not plan to rely on the armrests.Unfortunately, the armrests ultimately did not work for me and were the deciding factor in returning the chair. I am 5'7", and the arms are too low to comfortably rest my elbows while typing at my desk. While I could rest my elbows on them when using a mouse, the armrests are quite narrow and pointed, which became uncomfortable within a day. After two days of working in this chair, the lack of adequate arm support was very noticeable and not something I wanted to continue with.The chair fit under my desk well, but overall it felt slightly too low. I would have liked the ability to raise the seat a few inches higher.I have decided to switch back to a more traditional office chair, though I am disappointed that this more stylish option did not work out for my needs.
Written by a customer while visiting Branch
Customer Rating
4
Style w functionally
on January 2, 2026
Posted by: brendan m.
from US, United States
[This review was collected as part of a promotion.] Good functionality for the aesthetics, good adjustability but not quite as good as other office chairs that have more adjustment points.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Christmas gift
on January 2, 2026
Posted by: Kenneth F.
from US, United States
[This review was collected as part of a promotion.] Bought it for my daughter and she loves it. Replaced her high back office chair. Says the comfort is fabulous.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Sleek and comfortable
on January 1, 2026
Posted by: Breanna S.
from US, United States
[This review was collected as part of a promotion.] I wanted a chair that looked great and was comfortable for all day sitting. This is perfect!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
It is beautiful
on December 22, 2025
Posted by: Linda S.
from US, United States
[This review was collected as part of a promotion.] I love it. It fits perfectly in my office space and is very comfortable. Great investment.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Softside Chair
on December 20, 2025
Posted by: Alexa H.
from US, United States
[This review was collected as part of a promotion.] Lovely design. Husband says it is very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Super comfy
on December 17, 2025
Posted by: Jacqueline F.
from US, United States
[This review was collected as part of a promotion.] This chair fits well in my room, smooth and quiet wheels and lift.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Wish I had this chair sooner!
on December 17, 2025
Posted by: Patricia L.
from US, United States
[This review was collected as part of a promotion.] This chair is very comfortable and the seat height adjusts perfectly for my height. I didn't want a mesh style office chair because I have traditional style furnishings. I ordered this chair with the high back and in the oatmeal Boucle fabric and it blends in perfectly!
I would recommend this to a friend!
Written by a customer while visiting Branch